Past Incidents

Start Date: Tuesday, June 22, 2022

End Date: Tuesday, June 23, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3 pm EDT:: This maintenance is now in progress, we will provide updates when this is completed.

As of 3:49 PM EDT:: We have identified 4 servers affected by this maintenance ( nlls6, nlssdman8, nlssr3 and nlsrc3 )  We will provide updates once these servers are back online.

As of 4:57 PM EDT: The identified servers (nlls6, nlssdman8, nlssr3 and nlsrc3) affected by the maintenance are back online

As of 12:00 AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

ssdman76 is currently experiencing a service interruption. VPS hosted on this hardware will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55AM EDT: Issues on ssdman75 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

We are currently experiencing a service interruption on multiple hosts and may not be able to reply immediately. There is a major issue with Cloudflare's service.  Cloudflare is investigating wide-spread issues with their services and/or network. Please refer to https://www.cloudflarestatus.com/ for more details and further updates. Thank you for understanding!

UPDATE 3:30 AM EDT: Cloudflare implemented the fix and they are monitoring the results. We will continue to monitor the situation too and reopen the notice if the issue occurs again.

mi3-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:30 PM EDT: Our Engineers have resolved this matter and all services are back online at this time.

Our System Operations team is performing unplanned maintenance on az1-lr5.supercp.com to ensure the stability of the server. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 8:50 AM EDT: Our System Operations team completed the maintenance and all services are back online at this time.

az1-lr5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 AM EDT: Our Engineers have resolved this matter and all services are back online at this time.

UPDATE 3:45 AM EDT: Our Engineers noticed that the issue re-occurred on az1-lr5. They are continuing to work to resolve issues affecting services on nlss2.a2hosting.com. Further updates will be provided as they become available.

UPDATE 3:57 AM EDT: Our Engineers team was able to identify the issue affecting the server and correct it. Please let us know if you're still experiencing any issues.