The system is experiencing issues

Past Incidents

20th May 2022

[RESOLVED] az1-ts1 :: MySQL Interruption

az1-ts1.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server may experience intermittent database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: [RESOLVED]  5/20/2022  2:37 PM EDT. Our System Operations Team has resolved this issue.

19th May 2022

No incidents reported

18th May 2022

[COMPLETED]a2ls29 :: Scheduled Maintenance

Start Date: Thursday, May 19th, 2022 

Time: 01:00 AM EDT

Services Affected:

a2ls29.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ls29.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00 AM EDT: The maintenance for a2ls29 has begun. We will provide additional updates as they become available.

UPDATE 1:22 AM EDT: The maintenance for this server has been completed. Please reach out to our support team should you experience any issues.

17th May 2022

[RESOLVED]nlss2 :: MySQL Interruption

nlss2.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server may experience intermittent database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:00AM EDT: Our System Operations team is continuing to work to resolve issues affecting services on nlss2.a2hosting.com. Further updates will be provided as they become available.

UPDATE 2:30AM EDT: Our System Operations team has corrected the issues affecting the MySQL service. Services have been restored and are available.

[RESOLVED] nlss2 :: Service Interruption

nlss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00PM EDT (12:00AM Amsterdam): Our Engineers are still working on the server. We will post updates as more information becomes available in this regard. 

UPDATE 7:00PM EDT (12:00AM Amsterdam): Our Engineers are still working on the server. We will provide updates as more information is available.

UPDATE 8:00PM EDT (12:00AM Amsterdam): Issues on nlss2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

16th May 2022

[RESOLVED] nlss2 :: Service Interruption

nlss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:52 PM EDT: Our System Operations team is still working toward restoring all services. We will continue to provide updates as they're made available.

UPDATE 3:20 PM EDT: Our system engineering teams have resolved the issue, if you still see issues on your site please reach out to us via ticket.

15th May 2022

[COMPLETED] Michigan Datacenter :: Network Maintenance

Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption or slowness while routine maintenance is performed. We will provide updates as they're made available. 

UPDATE 03:20 AM EST: The maintenance has been completed. Please reach out to our support team should you encounter any issues.

14th May 2022

mi3-lr11 :: Service Interruption

mi3-lr11.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:22 EDT: Our Operations team is still investigating this issue.  We will continue to post updates as they become available and we do appreciate your patience and understanding in the meantime.

UPDATE 11:00 PM EDT: The server should be service interruption has been resolved at this time but our Operations team will continue to monitor the server for the next 24 hours.

13th May 2022

nlss2 :: Scheduled Maintenance

Start Date: Saturday, May 14th - 8:00 PM EDT (2:00 AM CET, Sunday, May 15th)

End Date: Saturday, May 14th - 10:00 PM EDT (4:00 AM CET, Monday, May 15th)

Services Affected:

nlss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on nlss2.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 8:11PM EDT: The scheduled maintenance has begun for nlss2.a2hosting.com. We will provide updates in this thread as they become available.

UPDATE 8:31PM EDT: The maintenance for nlss2 has completed at this time. Please reach out to our support team should you encounter any issues.

 

12th May 2022

[COMPLETED] a2ss45.a2hosting.com :: Scheduled Maintenance

Start Date: Friday, May 13, 2022

End Date: Friday, May 13, 2022

Time: 3:00 AM EDT

Services Affected:

a2ss45.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ss45.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 03:40AM EDT: The maintenance has been completed successfully. The server a2ss45.a2hosting.com is fully operational again.

[COMPLETED] Michigan Datacenter :: Network Maintenance

Our Network Engineering team will be performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available. 

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.UPDATE 2:20 AM EDT: Our Engineers are still working on this. We will post updates as more information becomes available.

UPDATE 05:00 AM EDT: Our Engineers are still working on the maintenance. Customers with services connected to the Michigan datacenter may experience slowness or short service interruption during this time. We really appreciate your understanding and patience in this regard.

UPDATE 5:55AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.