Past Incidents

Sectigo is currently experiencing degraded performance with their issuing platforms. Users may experience issues with free SSL certificates being issued or renewed as a result. Sectigo & cPanel are working with their developers on this matter. We will provide further updates as they're made available from the vendor.

UPDATE 2:01 PM EST: Sectigo & cPanel have resolved this issue and certificates are now issuing as expected at this time.

mi3-sr11.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 08:42 PM ET: Our System Operations team have resolved this matter and all services are back online at this time.

mi3-sr13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 07:44 AM EDT: Our System Operations team has resolved this matter and all services are back online at this time.

Start Date: Saturday, November 6, 2021

End Date: Saturday, November 6, 2021

Time: 2:00 AM - 6:00 AM EDT

Services Affected:

mi3-sr13.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 3:10AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete. 

Update 3:25AM EDT: The maintenance has been completed. The server is once again online and no further interruptions are planned at this time.

Start Date: Monday, November 1, 2021

End Date: Tuesday, November 2, 2021

Start Time: 9:00 PM EDT

End Time: 1:00 AM EDT

Services Affected:

Arizona Data Center

Amsterdam Data Center

Description: Our Network Engineering team will be performing network maintenance in our Arizona and Amsterdam Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 9:30PM EDT: The maintenance is currently in progress. Additional updates will be provided as they become available.

UPDATE 12:35AM EDT (November 2, 2021): Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 02:35PM (November 2, 2021): The maintenance has been completed. Please reach out to our support team should you experience any further issues.