Past Incidents

Our customer portal, my.a2hosting.com is currently experiencing a service interruption. Users attempting to access https://my.a2hosting.com will experience an error as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:05 AM EDT: Our System Operations team identified and resolved the issue. Our customer portal, my.a2hosting.com is accessible again at this time.

04/26/2021 12:15 AM EDT REPORTED

Our operations team is currently looking into the issue with MySQL on a2ss41.

Users on this server may experience issues concerning MySQL.

Any updates will be posted here as they come available; we thank you for your patience in this matter.

UPDATED: [RESOLVED] 4/26/2021 12:47 AM EDT  The Operations Department has resolved the matter with MySQL on a2ss41.

Scheduled Maintenance - AZ Data Center

Maintenance  Window from 1:00 AM MDT 2021-04-25 (3-5 AM EDT) 

Services Affected:

Arizona Data Center

Description: Our System Operations team will be performing scheduled maintenance in the Data Center. Users may experience brief service interruptions while the maintenance is performed.

[RESOLVED] 04/25/2021 4:53 AM EDT Scheduled Maintenance is completed. 

Start Date: Sunday, April 25, 2021

End Date: Sunday, April 25, 2021

Time: 2:00 AM - 02:13 AM EDT (11:00 PM MST, April 24 - 2:00 AM MST, April 25)

Services Affected:

az1-vz7-vm3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

[RESOLVED] 4/25/2021 02:13 AM EDT The scheduled Maintenance has been completed.

Start Date: Friday, April 23, 2021, 1:00 AM EDT

End Date: Friday, April 23, 2021, 3:00 AM EDT 

Services Affected: mi3-ls3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman8.a2hosting.com. Users on this server may experience brief service interruptions while the maintenance is performed.

UPDATE 1:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 1:35AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.