The system is experiencing issues

Past Incidents

21st March 2021

No incidents reported

20th March 2021

No incidents reported

19th March 2021

[RESOLVED]Amsterdam Data Center :: Connectivity Issues

Our Engineering Team is investigating reports of intermittent connectivity issues to our Amsterdam Data Center. We will update you with the progress on this issue.

UPDATE 11:15 AM EST: Our Engineering Team confirmed there was an intermittent networking issue that has is now resolved. This issue would have only affected a small handful of customers.

18th March 2021

[RESOLVED]mi3-ts2 :: Reboot Required

Start Date: Thursday, March 18, 2020

End Date: Thursday, March 18, 2020

Time: 9:15 AM EST - 9:45 AM EST

Services Affected:

mi3-ts2.a2hosting.com

Description: Our System Operations team will be performing an unplanned reboot on the server to correct an issue with resource limits. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 9:25 AM EST: Our System Operations team has performed the reboot and all services are back online successfully.

[RESOLVED] nl1-ts1 :: Scheduled Maintenance

Start Date: Wednesday, March 17, 2021 (Thursday, March 18, 2021 CET)

End Date: Thursday, March 18, 2021 (Thursday, March 18, 2021 CET)

Time: 7:00 PM - 12:00 AM EDT (12:00AM - 5:00AM CET)

Services Affected: nl1-ts1.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 7:00PM EDT: Our Team will start this maintenance shortly.

UPDATE 8:40PM EDT: Our Engineers have started this maintenance and are progressing with it. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 10:40PM EDT: Our Engineers are still working on the database service. We will continue posting updates until this is resolved. We appreciate your continued patience and cooperation in this matter.

UPDATE 11:40PM EDT: Our Engineers are still working on this. We will post updates once the maintenance has completed.

UPDATE 1:35AM EDT: Our Engineers are still working on this. We will post updates once the maintenance has completed.

UPDATE 2:40AM EDT: The maintenance is still not finished, updates will be provided when the maintenance is complete.

UPDATE 3:30AM EDT: The scheduled maintenance is still running. We will continue to provide updates as they're made available.

UPDATE 4:49AM EDT: Our System Operations team is still performing maintenance. We will continue to provide updates as they're made available.

UPDATE 5:42AM EDT: The maintenance is still running. We will continue to provide updates as they're made available.

UPDATE 7:15AM EST: Maintenance has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

sg1-ts3 :: Service Interruption

sg1-ts3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:04AM EDT: Our Engineers are still working on addressing the issue and returning the server to normal. We appreciate your continued patience.

Update 6:20AM EDT: The issue on sg1-ts3 has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

17th March 2021

[RESOLVED]sgls4 :: Scheduled Maintenance

Start Date: Thursday, March 18, 2021

End Date: Thursday, March 18, 2021

Time: 11:00 AM - 12:00 PM EDT (11:00 PM (March 18, 2021) - 12:00 AM (March 19, 2021) Singapore time)

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:10 AM EST: Our System Operations team completed the scheduled maintenance and all services are back online.

16th March 2021

[RESOLVED]Amsterdam Data Center :: Connectivity Issues

Our Engineering Team is investigating reports of connectivity issues to our Amsterdam Data Center. We will update you with the progress on this issue.

UPDATE 9:20 AM EST: Our Engineering team confirmed we are no longer seeing reports of connectivity issues to our Amsterdam data center. If you continue to experience issues please contact our Technical Support team directly.

15th March 2021

[RESOLVED] sg1-ts2 :: MySQL Interruption

sg1-ts2 is currently experiencing a MySQL interruption. Users hosted on this server will experience database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

11:45PM EST: Issues on sg1-ts2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.