The system is experiencing issues

Past Incidents

3rd November 2020

ssr24 :: MySQL Interruption

ssr24.supercp.com is currently experiencing a MySQL interruption. Users hosted on this server will experience MySQL errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:51 AM EST: Our System Operations team has resolved this matter and MySQL services are back online at this time.

UPDATE 12:50 PM EST: Our System Operations team is looking into this issue again and please accept our apologies, more updates will follow soon.

UPDATE 3:40 PM EST: Our System Operations team continues to work toward restoring the MySQL service. We will continue to provide updates as they're made available.

UPDATE 4:40 PM EST: Our Engineers are still working towards restoration of service. We will post updates as more information is available in this regard. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this regard.

UPDATE 6:00 PM EST: Our System Operations team is still working on the MySQL server. We will provide updates as more updates regarding progress are available.

UPDATE 8:00 PM EST: Our team is still working on the server. We will post updates as more information becomes available.

UPDATE 9:00 PM EST: Our team is continuing its work on restoration of MySQL service. We will post updates as more information is available in this regard.

UPDATE 10:00 PM EST: Our team is making steady progress. We will post an update once service has been restored completely.

UPDATE 10:30 PM EST: Issues with MySQL have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

2nd November 2020

No incidents reported

1st November 2020

No incidents reported

31st October 2020

No incidents reported

30th October 2020

No incidents reported

29th October 2020

[RESOLVED] nlssdman38 :: Scheduled Maintenance

Start Date: Thursday, October 29, 2020

End Date: Friday, October 30, 2020

Time: 10:00 PM - 4:00 AM EDT 

Services Affected:

nlssdman38.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 11:10PM EDT (4:10AM Amsterdam): Our Operations Team is currently working on the server. Users may experience downtime in the meanwhile.

UPDATE 11:20PM EDT (4:20AM Amsterdam): Maintenance has been completed. If you encounter any issues, please reach out to our live support for assitance.

[RESOLVED] nlssdman39 :: Scheduled Maintenance

Start Date: Thursday, October 29, 2020

End Date: Friday, October 30, 2020

Time: 10:00 PM - 4:00 AM EDT 

Services Affected:

nlssdman39.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 11:25PM EDT (4:25AM Amsterdam): Our Operations Team is currently working on the server. Users may experience downtime in the meanwhile.

UPDATE 11:40PM EDT (4:40AM Amsterdam): Due to some issues encountered, our team will re-attempt this maintenance at a later date. Server is back up and responding as normal. If you encounter any issues, please reach out to our live support for assistance.

UPDATE 10:00AM EDT : Our team is currently investigating reports of intermittent connectivity issues with the server affecting some of our customers. Our System Operations team is working to address the issues at this time.

UPDATE 1:00PM EDT : Our team indicates that the intermittent connectivity issues should be resolved. Please reach out to our support team should you encounter any further issues.

nlssdman37 :: Scheduled Maintenance

Start Date: Thursday, October 29, 2020

End Date: Friday, October 30, 2020

Time: 10:00 PM - 4:00 AM EDT 

Services Affected:

nlssdman37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 10:50PM EDT (3:50AM Amsterdam): Our Operations Team is currently working on the server. Users may experience downtime in the meanwhile.

UPDATE 11:00PM EDT (4:00AM Amsterdam): Due to some issues encountered, our team will re-attempt this maintenance at a later date. Server is back up and responding as normal. If you encounter any issues, please reach out to our live support for assistance.

[RESOLVED]ssr24 :: Scheduled Maintenance

Start Date: Friday October 30, 2020

End Date: Friday October 30, 2020

Time: 2:00 AM - 5:00 AM EDT 

Services Affected:

ssr24.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 4:00AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:25AM EdT: Maintenance has been completed at this time. Services are once again available.

28th October 2020

a2ss53 :: Scheduled Maintenance

Start Date: Thursday, October 29, 2020

End Date: Thursday, October 29, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

a2ss53.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 2:28 EDT: The maintenance has been completed at this time.

26th October 2020

[RESOLVED]mi3-sr7 :: Scheduled Mainteance

Start Date: Tuesday, October 27, 2020

End Date: Tuesday, October 27, 2020

Time: 1:00 AM - 6:00 AM EDT 

Services Affected:

mi3-sr7.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:25AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 4:30AM EDT: Maintenance is still in progress at this time. Updates will be provided as they become available.

Update 6:30AM EDT: The maintenance has been completed at this time.