Past Incidents

mi3-wtr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45 AM EST: Our System Operations team has resolved this matter and all services are online at this time.

mi3-mw4 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:00 AM EST: The sites are operational but still, but you may see the degradation of services. Our Engineering team is still working with our vendors on this issue to resolve it completely. We will continue to provide updates as they're made available.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring stability on this server. We will continue to provide updates as they're made available.

UPDATE 9:40 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

mi3-mw3 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 7:00 AM EST: The sites are operational but still, but you may see the degradation of services. Our Engineering team is still working with our vendors on this issue to resolve it completely. We will continue to provide updates as they're made available.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring stability on this server. We will continue to provide updates as they're made available.

UPDATE 10:34 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

mi3-mw1 (Managed WordPress) is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:00 AM EST. Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 8:40 AM EST: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 10:32 AM EST: Our System Operations team has resolved this matter and all services are back online. If you continue to experience issues please contact our support team directly for further assistance.

mi3-wsq4 - MSSQL Server is currently experiencing a service slowdown. Users Databases hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:36 AM EST :: mi3-wsq4 has returned to normal operations.

mi3-wsr1.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 5:00 AM EDT: Our Engineers are still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 8:40 AM EDT: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 12:52 PM EDT: Our System Operations team is still working on restoring all services. We will continue to provide updates as they're made available.

UPDATE 2:24 PM EDT: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 4:40 PM EDT: Our Engineers are still working on this. We will post updates as more information is available in this regard.

UPDATE: 6:50 PM EDT: Issues on mi3-wsr1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Our System Operations team is currently investigating reports of intermittent connectivity & timeout errors on sg1-ls7.a2hosting.com. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:52 PM EST: Our System Operations team resolved this matter and all services are stable at this time. We will continue to monitor the server's performance & stability.

a2ss3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:23AM EST: The issue on a2ss3 has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-lr4.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls11.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues. 

Start Date: Wednesday, July 1, 2020

End Date: Wednesday, July 1, 2020

Time: 6:00 PM - 7:00 PM EST (12:00 AM Thursday, July 2, 2020 - 1:00 AM Thursday, July 2, 2020 Amsterdam Time)

Services Affected:

nl1-ls10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:47PM EST: The scheduled maintenance has been completed. Please reach out to our support team if you encounter any issues.