The system is experiencing issues

Past Incidents

8th March 2020

[RESOLVED] i3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:58 PM: All services should be back online at this time. Please reach out to our support team should you experience any further issues.

7th March 2020

[RESOLVED]ssdman61 :: Scheduled Maintenance

Start Date: Sunday, March 8, 2020

End Date: Sunday, March 8, 2020

Time: 1:00 AM - 3:00 AM EST (6:00 AM - 9:00 AM UTC)

Services Affected:

ssdman61.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:00AM: The maintenance is in progress.

Update 1:15AM: The maintenance has been completed at this time.

[COMPLETED]mi3-wsq1 :: Scheduled Maintenance

Start Date: Saturday, March 7, 2020

End Date: Sunday, March 8, 2020

Time: 11:00 PM - 1:00 AM EST (Sunday, March 8, 2020, 4:00 AM - 6:00 AM UTC)

Services Affected: mi3-wsq1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on the server. Users will experience a brief database service interruption while the routine scheduled maintenance is performed.

nlssdman23 :: Scheduled Maintenance

Start Date: Saturday, March 7, 2020

End Date: Sunday, March 8, 2020

Time: 8:00 PM - 11:00 PM EST (Sunday, March 8, 2020, 1:00 AM - 4:00 AM UTC)

Services Affected:

nlssdman23.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

6th March 2020

[RESOLVED]mi3-lr8 :: Scheduled Maintenance

Start Date: Saturday, March 7, 2020

End Date: Saturday, March 7, 2020

Time: 01:00 AM - 05:00 AM EST (6:00 AM - 10:00 AM UTC)

Services Affected:

mi3-lr8.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 1:30AM EST: The maintenance has been completed at this time. The service is once again online and available.

[RESOLVED] mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available

Update March 6, 2020, 5:57AM: Our System Operations team has corrected the issue affecting mi3-wss11. All services are available once again.

5th March 2020

[RESOLVED]mi3-wts7 :: Service Interruption

mi3-wts7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:20 AM EST: Our System Operations team continues to work toward restoring Plesk services. All websites should be online at this time. We will continue to provide updates as they're made available.

UPDATE 11:02 AM EST: Our System Operations team continues to work toward restoring Plesk services. We will continue to provide updates as they're made available.

UPDATE 12:11 PM EST: Our System Operations team has restored Plesk services and all services are back online at this time. 

4th March 2020

[RESOLVED] mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available

Update March 5, 2020, 3:20AM: Our System Operations team has corrected the issue affecting mi3-wss11. All services are available once again.

Update March 5, 2020, 4:00AM: There are still intermittent service interruptions on the server/Plesk panel, our System Operations team is aware of this situation and working on it

Update March 5, 2020, 7:40AM: Our System Operations team has resolved this matter and all services are back online.

Arizona DC :: Scheduled Maintenance

Start Date: Thursday, March 5, 2020

End Date: Thursday, March 5, 2020

Time: 2:00 AM - 6:00 AM EST (Thursday, March 5, 12:00 AM - 4:00 AM MST)

Services Affected: Arizona Datacenter

Description: Our System Operations team will be performing routine scheduled maintenance in our Arizona datacenter. Users will experience multiple momentary network interruptions while the routine scheduled maintenance is performed.

mi3-wss11 :: Maintenance

Description: Our System Operations team will be performing routine maintenance on the server to resolve some issues encountered lately. Users will experience multiple brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 9:45PM EST:  Maintenance on mi3-wss11 has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

MI3-WSS11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:50PM EST:  Issues on mi3-wss11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Michigan DC :: Intermittent Connectivity

Our System Operations team is currently investigating reports of intermittent connectivity & timeout errors in our Michigan datacenter. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

***UPDATE *** As of 15:15PM EST :: Our system engineers have put measures in place to resolve this issue, please if you were affected by this and still see issues, please get in touch so we can investigate further.

3rd March 2020

mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:55 PM EST: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

Update 4 March 2020 12:25AM: Our System Operations team has corrected the issue affecting mi3-wss11. All services are available once again.

[RESOLVED]sg1-wss1 :: Scheduled Maintenance

Start Date: Wednesday, March 3, 2020

End Date: Thursday, March 4, 2020

Time: 11:00 AM - 2:00 PM EST (Thursday, March 4, 2020, 12:00 AM - 3:00 AM UTC)

Services Affected:

sg1-wss1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on the server. Users will experience multiple brief service interruptions while the routine scheduled maintenance is performed.

UPDATE 11:10 AM EST: Our System Operations team has completed the scheduled maintenance.

2nd March 2020

[RESOLVED]mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3 March 2020 1:15AM EST: Our System Operations team are still working to resolve the issues affecting this server. We will provide more updates as they become available.

Update 3 March 2020 2:20AM EST: Our System Operations team is working alongside our vendor to assist in correcting the issues affecting mi3-wss11. We will provide further updates as they become available.

Update 3 March 2020 3:40AM EST: Our System Operations team is still working with our vendor to correct all issues affecting the server. Intermittent outages may occur while they continue their efforts. Updates will be provided as they are available.

Update 3 March 2020 4:15AM EST: Our System Operations team is continuing their investigation for ongoing issues. At this time, most services should be restored; the control panel may experience further intermittent interruptions. Further updates will be provided as they become available.

Update 3 March 2020 9:15 AM EST: Our System Operations team continues to work on restoring any remaining services. We will continue to provide updates as they're made available.

Update 3 March 2020 10:58 AM EST: Our System Operations team has resolved this matter and all services are back online.

mi3-wss7 :: Service Interruption

mi3-wss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:55 AM EST: Our System Operations team continues to work on restoring all services. We will continue to provide updates as they're made available.

UPDATE 11:15 AM EST: Our System Operations team continues to work on restoring Plesk services. All other services are back online at this time. We will continue to provide updates as they're made available.

UPDATE 12:40 PM EST: Our System Operations team continues to work on restoring Plesk services. We will continue to provide updates as they're made available.

UPDATE 2:30 PM EST: Our System Operations team continues to work on restoring Plesk services. We will continue to provide updates as they're made available.

UPDATE 4:30PM EST:  Issues on mi3-wss7 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

1st March 2020

[RESOLVED] mi3-wss11 Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:41AM: mi3-wss11 is available; we do not expect any further issues, but we will continue to monitor the service for any trouble.

[RESOLVED] mi3-lr6 - Service Interruption

mi3-lr6 is currently experiencing a service interuption. Users hosted on this server will experience service degradation as a result. Our Systems Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:17PM EST: Our System Operations team has resolved this matter and all services should now be back online. Please feel free to reach out to our support team if you experience any additional issues for this server.