The system is experiencing issues

Past Incidents

2nd December 2019

az1-sr3 :: Service Interruption

az1-sr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:35PM EST:  Issues on az1-sr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

ssdman57 :: Service Interruption

ssdman57 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:30PM EST:  Issues on ssdman57 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

1st December 2019

No incidents reported

30th November 2019

[RESOLVED] ssdman87 :: Service Interruption

ssdman87  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:01 PM EST:  Our System Operations team has resolved this matter and all services are back online. 

29th November 2019

No incidents reported

28th November 2019

[RESOLVED]ssr17.supercp.com :: Service Interruption

ssr17 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:20 PM EST:  Our System Operations team is continuing to work on the server. We will update this thread as more information is made available in this regard.

UPDATE 03:42 PM EST:  Our System Operations team has resolved this matter and all services are back online. 

27th November 2019

No incidents reported

26th November 2019

[RESOLVED] ssdman30 :: Service Interruption

ssdman30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:55 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

25th November 2019

Live Chat :: Scheduled Maintenance

Start Date: Friday, December 7, 2019

End Date: Friday, December 7, 2019

Time: 12:00 AM - 1:00 AM EST (05:00 AM - 06:00 AM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance on our Live Chat system. Customers will be unable to contact us directly through our Live Chat. Our telephone & ticket system at https://my.a2hosting.com will be available.

Update 1:00 AM EST: Maintenance has been completed at this time and live chat is once again available.

[RESOLVED]nlss8 :: Service Interruption

nlss8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:18 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

[RESOLVED] SGSSDMAN11 :: Service Interruption

SGSSDMAN11 - is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:25AM EST:  Issues on SGSSDMAN11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

24th November 2019

a2ls22 :: MySQL Interruption

MySQL a2ls22 is currently experiencing a service interruption. Users hosted on this server may experience database errors on their websites. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45AM EST:  Issues on a2ls22 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.