Past Incidents

az1-ls4.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:10AM EDT: Our System Operations team has corrected the issue with MySQL at this time. We'll continue to monitor the server for any issues.

az1-ss18 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:10PM EST: Our System Operations Team is still working on this. We will provide updates as more information becomes available. We sincerely apologize for the inconvenience faced in the meanwhile.

UPDATE 8:30PM EST: Our System Operations Team continues to work on the server. We will provide updates as more information becomes available.

UPDATE 10:00PM EST: Our Engineers are continuing to work on mitigating the issue. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:40PM EST: Our Network Engineers have taken measures to allow sites to load relatively normally. However, we are still continuing to monitor the server to ensure this is fully resolved. We will post updates as more information becomes available in this regard.

UPDATE 16 Nov 2019 1:00AM EST: At this time, our System Operations team has resolved the issue affecting az1-ss18. We will continue to monitor the server for any issues.

Our website a2hosting.com is currently experiencing a service interruption. Visitors to the site will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:36PM EST: Issues on a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-sr5.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 PM EST: Our System Operations team has resolved this matter and all services are back online.

az1-ss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:38 AM EST: Our System Operations team has resolved this matter and all services are back online.

src5.supercp.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:40 AM EST: Our System Operations team has resolved this matter and the MySQL service is back online.

a2sx1.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:50 AM EST: Our System Operations team has resolved this matter and all services are back online.

nlssdman23 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:25 AM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

There is a problem with logging into the Client Portal (my.a2hosting.com), the login page is not letting you in at this moment. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:25 AM EST: Our System Operations team has resolved this matter and customers can now login to the customer portal without issues.

Our Barracuda spam filtering service is currently experiencing a service interruption. Users with Barracuda spam filtering enabled will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:33 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will provide updates as they are made available.

UPDATE 3:35 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will provide updates as they are made available.

UPDATE 3:40 PM EST: Our System Operations team has resolved this matter and the Barracuda service is working as expected at this time. If you experience further issues please open a support ticket through our customer portal.

UPDATE 4:00 PM EST: Our Barracuda spam filtering service is currently experiencing a service interruption. Users with Barracuda spam filtering enabled will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00 PM EST: Service has been largely restored. Our System Operations team is still working to ensure full services are restored and maintained. We will post updates as and when more information becomes available in this regard.

UPDATE10:39 PM EST: Our System Operations team has resolved this issue, and the Barracuda service is back online.

mi3-ss6.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:15 AM EST: Our System Operations team has resolved this matter and all services are back online.

sgss1.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:00AM :: sgss1.a2hosting.com is back online and all services are available. We'll continue to monitor the service for any issues.

mi3-ss41 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:35PM EST: Issues on mi3-ss41 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Our Phone system is currently experiencing a service interruption. Our Engineering team is looking into this. We sincerely apologize for the inconvenience faced. We will post updates as more information becomes available.

UPDATE 5:05PM EST: Issues with Phone service have been resolved. Please do not hesitate to contact our phone support again for assistance.

mi3-ss30.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 PM EST: Our System Operations team has resolved this matter and all services are back online.

sg1-ss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:59 PM EST: Our System Operations team has resolved this matter and all services are back online.

mi3-sr7.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:23 PM EST: Our System Operations team has resolved this matter and all services are back online.

nl1-sr3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:18 AM EST: Our System Operations team has resolved this matter and all services are back online.

Our Michigan facility is currently experiencing a service interruption. Some users hosted in this location will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:07 AM EST: Our System Operations team has resolved this matter and all servers are back online at this time. We will continue to monitor the situation closely.

mi3-wss11.a2hosting.com is currently experiencing an MSSQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:57 AM EST: Our System Operations team has resolved this matter and the MSSQL service is back online.

mi3-sr17.supercp.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:21 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

mi3-ls13.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:12 AM EST: Our System Operations team is still working on restoring the MySQL service. We will continue to provide updates as they're made available.

UPDATE 10:42 AM EST: Our System Operations team is still working on restoring the MySQL service. We will provide updates as they're made available.

UPDATE 11:27 AM EST: Our System Operations team has resolved this matter and the MySQL service is back online. We will continue to monitor the situation closely.

sg1-ss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

[RESOLVED] UPDATED at 5:19 PM: Our System Operations team has resolved this matter.

mi3-wss11.a2hosting.com is currently experiencing a MSSQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 15:08 PM EST :: Our system admin teams looked in to this and it has been resolved.  Please let us know if you see any issues still.

nlssdman24 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:19 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

ssdman72 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:58 AM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

az1-ss8 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 11:00 AM :: Our system admin team have looked in to this issue and we have resolved it.  We're still monitoring it.  If you have any issues currently please do not hesitate in getting in touch.

mi3-sr7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:17 AM EST:  Issues on mi3-sr7 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.