Past Incidents

mi3-sr5.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:33 PM EDT: Our System Operations team has resolved this matter and all services are back online.

mi3-wts7.a2hosting.com is currently experiencing an issue with MSSQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:46 AM EDT: Our System Operations team has resolved this matter and the MSSQL service is back online.

Start Date: Wednesday, October 30, 2019

End Date: Wednesday, October 30, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ss12.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Wednesday, October 30, 2019

End Date: Wednesday, October 30, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ss11.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Wednesday, October 30, 2019

End Date: Wednesday, October 30, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ss1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Monday, October 28, 2019

End Date: Monday, October 28, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ls7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update: Maintenance has been completed and all services are back online at this time.

Start Date: Monday, October 28, 2019

End Date: Monday, October 28, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ls5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update: Maintenance has been completed and all services are back online at this time.

Start Date: Monday, October 28, 2019

End Date: Monday, October 28, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 3:00 AM PST)

Services Affected:

az1-ls12.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update: Maintenance has been completed and all services are back online at this time.

Start Date: Thursday, November 7, 2019

End Date: Thursday, November 7, 2019

Time: 3:00 AM - 5:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss9.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Thursday, November 7, 2019

End Date: Thursday, November 7, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Thursday, November 7, 2019

End Date: Thursday, November 7, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Monday, November 4, 2019

End Date: Monday, November 4, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss4.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Monday, November 4, 2019

End Date: Monday, November 4, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss3.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Monday, November 4, 2019

End Date: Monday, November 4, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss19.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

az1-ls16.a2hosting.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:03 AM EDT: Our System Operations team has resolved this matter and the MySQL service is back online.

Start Date: Friday, November 1, 2019

End Date: Friday, November 1, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss18.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Friday, November 1, 2019

End Date: Friday, November 1, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss15.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Friday, November 1, 2019

End Date: Friday, November 1, 2019

Time: 4:00 AM - 6:00 AM EST (1:00 AM - 03:00 AM PST)

Services Affected:

az1-ss13.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Thursday, October 24, 2019

End Date: Thursday, October 24, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ss7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Thursday, October 24, 2019

End Date: Thursday, October 24, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ss6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Tuesday, October 22, 2019

End Date: Tuesday, October 22, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ss11.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 7:45PM EST: Our System Operations team has started this maintenance. We will provide updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 8:30PM EST:  Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Tuesday, October 22, 2019

End Date: Tuesday, October 22, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ss1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 7:05PM EST: Our System Operations team is starting with this maintenance.

UPDATE 7:35PM EST: This maintenance has been completed.

Start Date: Sunday, October 20, 2019

End Date: Sunday, October 20, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ls7.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Sunday, October 20, 2019

End Date: Sunday, October 20, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-ls6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Friday, October 18, 2019

End Date: Friday, October 18, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nlssdman1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 7:40PM EST: Our System Operations team is about to start the scheduled maintenance. We will provide updates as more information is available in this regard.

UPDATE 9:00PM EST:  Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Friday, October 18, 2019

End Date: Friday, October 18, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-lr2.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 7:15PM EST: Our System Operations team is starting the scheduled maintenance. We will provide updates as more information becomes available in this regard.

UPDATE 7:35PM EST:  Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Friday, October 18, 2019

End Date: Friday, October 18, 2019

Time: 7:00 PM - 9:00 PM EST (11:00 PM - 01:00 AM UTC)

Services Affected:

nl1-lr1.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 7:00PM EST: Our System Operations team is about to start the scheduled maintenance. We will provide updates as more information is available in this regard.

UPDATE 7:16PM EST:  Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Tuesday, October 15, 2019

End Date: Tuesday, October 15, 2019

Time: 01:00 PM - 03:00 PM EST (5:00 PM - 7:00 PM UTC)

Services Affected:

sg1-ss6.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 1:19 PM EDT (5:19 PM UTC): Our System Operations team has completed scheduled maintenance and the server is back online.

Start Date: Tuesday, October 15, 2019

End Date: Tuesday, October 15, 2019

Time: 01:00 PM - 03:00 PM EST (5:00 PM - 7:00 PM UTC)

Services Affected:

sg1-ss3.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 1:19 PM EDT (5:19 PM UTC): Our System Operations team has completed scheduled maintenance and the server is back online.

Start Date: Monday, October 14, 2019

End Date: Monday, October 14, 2019

Time: 01:00 PM - 03:00 PM EST (5:00 PM - 7:00 PM UTC)

Services Affected:

sg1-sr3.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 1:32 PM EDT (5:32 PM UTC): Our System Operations team has completed scheduled maintenance and the server is back online.

Start Date: Monday, October 14, 2019

End Date: Monday, October 14, 2019

Time: 01:00 PM - 03:00 PM EST (5:00 PM - 7:00 PM UTC)

Services Affected:

sg1-ls5.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 1:32 PM EDT (5:32 PM UTC): Our System Operations team has completed scheduled maintenance and the server is back online.

nlss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:50PM EDT:  Issues on nlss7 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

az1-wss1.a2hosting.com is currently experiencing a service interruption with the Plesk services. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE  12:55 PM EDT: Our System Operations team has resolved this matter and Plesk services are back online.

az1-sr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:02 PM EDT: Our System Operations team has resolved this matter and all services are back online.

nlsrc3.supercp.com is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:35 AM EDT: Our System Operations team has resolved this matter and the MySQL service is back online.

SGLS2 is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:33 PM EDT: Our System Operations team has resolved this issue and MySQL services are back online.

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:28 PM EDT: Our System Operations team has resolved this matter and all services are back online.

sg1-wss2.a2hosting.com is currently experiencing a service interruption with the Plesk service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:45 AM EDT: This matter appears to be related to the intermittent connectivity issues we're experiencing in our Singapore Data Center currently. You can review further updates on this matter at https://a2status.com/incident/1516

Our Singapore Data Center is currently experiencing intermittent connectivity issues. During this time, you may encounter intermittent degraded performance or connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE 11:23 AM EDT: Our  System Operations team has resolved this matter and we will continue to monitor connectivity stability.

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:30 AM EDT: Our System Operations team has resolved this matter and all services are back online.

nlssdman24.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 10:06 AM EDT: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

nl1-ss7.a2hosting.com  is currently experiencing a service interruption with email services Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:52 AM EDT: Our System Operations team has resolved this matter and we will continue to monitor the server's stability.

ssdsemi1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:10 PM EDT: Our System Operations team has resolved this matter. All VPS servers hosted on this node are back online.

ssr21 is currently experiencing a service interruption with email services Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:40 PM EDT: Our System Operations team has resolved this matter and all services are back online.

SSDSEMI1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 3:10 PM EDT: Our System Operations team has resolved this matter and all services are back online.

NL1-SR41 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE  9:53 AM EDT: Our System Operations team has resolved this matter and all services are back online.

ssr19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 11:10 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

nl1-ss7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE  As of 8:10 PM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

A2LS11 (www.ls11.a2hosting.com) is currently experiencing an issue with MySQL service. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:27PM EDT:  Issues on a2ls11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

SSDSEMI1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE  As of 9:30 AM EDT :: All services are now back online and if you are seeing any issues with your service please do not hesitate in getting in touch via ticket or livechat.

nlssr3.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:50AM EDT:  Issues on nlssr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.