The system is experiencing issues

Past Incidents

20th July 2019

[RESOLVED] A2Hosting.com :: Service Interruption

At 9:40PM Eastern our team received an alert to a multiple service interruption. Engineers are investigating. Updates will follow.

UPDATE 10:20PM Eastern :: Our team continues to look into the issue affecting multiple services at this time. We will continue to post updates as more information becomes available.

UPDATE 11:20PM Eastern :: Service has been restored for some users. A2Hosting.com and some services remain offline while we continue to restore service. Additional updates to follow.

UPDATE 12:40AM Eastern :: Our Engineering and Operations teams continue to work on the issues affecting some services. Updates will be provided as they arrive.

UPDATE 2:45AM Eastern :: Our Engineering team has brought up more services at this time. The Engineering team will continue to work on all services until they are all online.

UPDATE 3:45AM Eastern :: Our Engineering team continues to work on the remaining offline services. Updates will be provided as soon as they are available.

UPDATE 4:45AM Eastern :: Our Engineering and Operations teams are still working to bring all services back online as soon as possible. We will provide updates as soon as possible.

UPDATE 6:00AM Eastern :: Our Engineering and Operations teams have restored services to additional servers. We will continue to work to bring all servers back online.

UPDATE 8:44AM Eastern :: Our Engineering and Operations teams have restored services to additional servers. We will continue to work to bring the remaining servers back online.

UPDATE 10:03AM Eastern :: Our Engineering and Operations teams have restored services to all affected customer servers, if you're still experiencing an issue please let us know.

[RESOLVED] MI3-SR13 :: Service Interruption

mi3-sr13.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 2:08PM EDT :: This issue has been resolved. Should you experience any issues please contact our support team.

[RESOLVED] MI3-WSS2 :: Service Interruption

mi3-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 11:50PM EDT :: This issue has been resolved. Should you experience any issues please contact our support team.

19th July 2019

[RESOLVED]mi3-wss2 :: Service Interruption

 mi3-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

This issue has been resolved. Should you experience any issues please contact our support team.

[RESOLVE]nl1ls7 :: Service Interruption with MySQL

nl1-ls7.a2hosting.com is currently experiencing a service interruption with MySQL. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

This issue has been resolved.  MySQL service is fully operational again. Thank you for your patience during this  time.

[RESOLVED]mi3-wss2 :: Service Interruption

mi3-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:40 AM EDT: Our System Operations team has resolved this issue and all services are back online.

 

18th July 2019

[RESOLVED]mi3-wss2 :: Service Interruption

mi3-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:33 AM EDT: Our System Operations team is still working on restoring services. We will continue to provide updates as they're made available.

UPDATE 11:42 AM EDT: Our System Operations team is still working on restoring services. We will continue to provide updates as they're made available.

UPDATE 1:27 PM EDT: We are still working on recovering all services. We will continue to provide further updates as soon as they're made available.

UPDATE 2:45 PM EDT: We are still working on bringing all services back online. We will continue to provide further updates as soon as they're made available.

UPDATE 3:50 PM EDT: Our System Operations team is still working on restoring services. We will continue to provide updates as they're made available.

UPDATE 4:34 PM EDT: Our Operations Team continues to work on the server. We will post updates as more information is available in this regard. We appreciate your continued patience and understanding.

UPDATE 6:30 PM EDT:  Issues on mi3-wss2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

17th July 2019

[RESOLVED]nlssdman21 :: Service Interruption

nlssdman21.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 04:20PM EDT: Issues on nlssdman21 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]SRC4 :: Service Interruption

SRC4 is currently experiencing a service interruption. Users hosted on this server will experience brief service degradation as a result. We will provide updates as more details are made available.

UPDATE 04:30PM EDT: Issues on src4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]mi3-ss7 :: Service Interruption

mi3-ss7.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience brief service degradation as a result. We will provide updates as more details are made available.

UPDATE 1:10 PM EDT: Our System Operations team has corrected this issue and the server is back online.

 

[RESOLVED]mi3-wts10 :: Reboot Required

mi3-wts10.a2hosting.com is currently being rebooted to correct an issue. Users hosted on this server will experience brief service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:35 AM EDT: Our System Operations team has confirmed the server is back online at this time.

 

16th July 2019

[RESOLVED] az1-ss7 :: Service Interruption

az1-ss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:16 PM EDT: Our System Operations team has corrected this issue and all services are back online at this time.

[RESOLVED] a2ss12 :: Service Interruption

a2ss12.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:10 PM EDT: Our System Operations team has corrected this issue and all services are back online at this time.

[RESOLVED]ssdman77 :: Service Interruption

ssdman77.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:25 PM EDT: Our System Operations team has corrected this issue and all VPS servers are back online.

 

[RESOLVED]mi3-wss9 :: Service Interruption

mi3-wss9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:57 AM EDT: Our System Operations team has corrected this issue and all services are back online at this time.

 

[RESOLVED]nlssdman16 :: Service Interruption

nlssdman16.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:35 AM EDT: Our System Operations team has corrected this issue and all VPS are back online at this time.

15th July 2019

[RESOLVED]a2ss42 :: Service Interruption

a2ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:35 PM EDT: Our System Operations team has corrected the issue and all services are back online.

 

14th July 2019

[RESOLVED]a2ss42 :: Service Interruption

a2ss42.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.

Connection issues on mi3-ls11.a2hosting.c

mi3-ls11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:37am EDT: issues on mi3-ls11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

UPDATE 8:58am EDT: mi3-ls11 is currently experiencing MySQL issues, customers on this server may experience issues connecting to their databases or this function in their cPanel. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:18am EDT: the MySQL issues on mi3-ls11 have been corrected and all sites and databases should be working as expected at this time. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

13th July 2019

a2ss47 :: Service Interruption

a2ss47 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:59PM EDT: Issues on a2ss47 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.