The system is experiencing issues

Past Incidents

15th April 2019

wwwsg1-ls4.a2hosting.com :: Service Interrupt

sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:00AM SGT (11:00PM EST):  Our System Operations team is continuing to investigate the issue. We will provide updates as they become available.

Update 12:00PM SGT (12:00AM EST):  Our Engineers are still working on the issue. We will provide updates as they become available. We sincerely appreciate your patience and understanding in this matter.

April 16th:

UPDATE 1:30 AM EDT: Our system engineers are still working on this issue.

UPDATE 2:30 AM EDT: Our system engineers are still working on this connection issue.

UPDATE 4:00 AM EDT: The issue is still being worked on by our team.

UPDATE 6:20 AM EDT: Our system engineers are still working on this issue. We sincerely appreciate your patience and understanding in this matter.

UPDATE 11:17 AM EDT: Our System Engineers have mitigated the DDoS attack. Customers may experience intermittent speed and connectivity issues at this time. We will continue to provide updates as quickly as possible.

UPDATE 1:36 PM EDT: Our System Engineers are still investigating issues connecting to cPanel services at this time. We will continue to provide updates as quickly as possible.

UPDATE 2:42 PM EDT: Our System Engineers are further investigating connectivity issues. We will continue to provide updates as quickly as possible.

UPDATE 5:15 PM EDT (5:15AM SGT):  Issues on sg1-ls4 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

SSDMAN36 :: Service Interruption.

ssdman36 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 3:50PM EST:  Issues on server have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]ssdman75 :: Service Interruption

ssdman75 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 8:51 AM EDT: Our System Operations team has corrected this issue and all services are back online at this time.

14th April 2019

[RESOLVED]sgssdman8 inaccessible

 sgssdman8.a2hosting.com VPS node is currently experiencing a service interruption. Users hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 4:30 Am EDT: The server is back online

   

a2ss15 :: Service Interruption

A2SS15a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: a2ss15 is now back online. Please contact support if you're still having issues on this server.

13th April 2019

[RESOLVED]ssdman1 :: Service Interruption

VPS node ssdman1.a2hosting.com is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 3:30 AM EDT: ssdman1.a2hosting.com is available once again. Our System Operations team will continue to monitor for any issues.

[RESOLVED]nl1-lr1 :: Service Interruption

nl1-lr1.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:25AM EDT: Our System Operations team is continuing to investigate the issue. We will provide updates as they become available.

Update 8:15AM EDT: Our System Operations team has resolved the issues with the server. MySQL is once again operating normally. We will continue to monitor for any issues on the server.

12th April 2019

[RESOLVED]nlssdman1 :: Service Interruption

nlssdman1 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 2:10 PM EDT: Our System Operations team has corrected this issue and all VPS servers are back online at this time.

 

11th April 2019

No incidents reported

10th April 2019

nl1-ls9.a2hosting.com :: Service Interruption

nl1-ls9 is currently experiencing a service interruption. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 01:10AM GMT:  Issues on nl1-ls9 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]Scheduled Maintenance :: A2Hosting.com

Start Date: Sunday, April 14, 2019

End Date: Sunday,  April 14, 2019

Time: 12:00 AM - 4:00 AM EST (4:00 AM - 8:00 AM UTC)

Description: Our System Operations team will be performing routine scheduled maintenance. Customers will be unable to access our website at https://a2hosting.com, but will be able to access our customer portal at https://my.a2hosting.com.

The maintenance has been completed.

[RESOLVED]nl1-ls9.a2hosting.com :: Service Interruption

nl1-ls9.a2hosting.com  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 2:35 PM EDT: Our System Operations team has corrected this problem and all services are back online at this time.

 

[RESOLVED]ssdman77 :: Service interruption

ssdman77 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

Update 10:45 AM EDT: Our System Operations team has corrected this matter and all servers are back online.

 

9th April 2019

No incidents reported

8th April 2019

[RESOLVED] A2SS29 :: Service Interruption

A2SS29  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 11:50 EDT:  Issues on A2SS29 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.