Our Netherlands based Turbo servers are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 10:45 PM EDT: We have determined that the LiteSpeed Web Server software is malfunctioning. We are temporarily switching servers to Apache in order to restore web services. We will update when more information is available.
UPDATE 11:45 PM EDT: Web services are back online using the Apache web server software. Engineers are working to restore services at full capacity with LiteSpeed.
March 21st:
UPDATE 1:50 AM EDT: Our system administration team is still working on this issue. The root cause has been found and we are switching servers back to LiteSpeed one by one, closely monitoring each for any issues.
UPDATE 1:45 AM EDT: The issue on all Turbo servers in Netherlands has been fixed and all re back online running LiteSpeed.
MI3-SR12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 20:20 EDT: Issues on MI3-SR12 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
VPS node ssdman75.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE As of 12:46 PM EDT this service interruption is now over and you should be back to normal again, if you have any issues please do not hesitate in getting in touch.
az1-ss5 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 12:15 PM EST: Our System Operations team has corrected this issue and all services are back online at this time.
sg1-ls4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 8:47 AM EST: Our System Operations team has corrected this issue and all services are online at this time.
mi3-ls7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 7:45 AM EDT: Our team is working on the MySQL maintenance and it should be completed soon.
UPDATE 9:10 AM EDT: Our System Operations team is still working on the MySQL maintenance. We will continue to provide updates as quickly as possible.
UPDATE 10:20 AM EDT: MySQL maintenance is still ongoing. We will continue to provide updates as quickly as possible.
UPDATE 11:10 AM EDT: MySQL maintenance is approximately 61% complete. We will continue to provide updates as quickly as possible.
UPDATE 12:22 PM EDT: MySQL maintenance is approximately 86% complete. We will continue to provide updates as quickly as possible.
Update 1:30 PM EDT: Our System Operations team is still working on the MySQL maintenance. We will continue to provide updates as quickly as possible.
UPDATE 2:30 PM EDT: MySQL maintenance is approximately 97% complete. We will continue to provide updates as quickly as possible.
UPDATE 2:53 PM EDT: MySQL maintenance has completed and our System Operations team has verified MySQL services are operating as expected. If you continue to experience issues please open a support ticket directly through our customer portal.
NLSS4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 22:20 EDT: NLSS4 is currently undergoing a file system repair. This is a lengthy process. Engineers are doing all they can to make sure it goes as smoothly as possible.
March 20th:
UPDATE 1:30 AM EDT: A file system repair process is still running and it's being monitored all the time. We will post additional updates as soon as we'll have any new information available.
UPDATE 3:45 AM EDT: The file system repair has finished and the server is back online. We have noticed additional issues with Dovecot which are being looked into.
UPDATE 4:15 AM EDT: The Dovecot issue has been fixed and the server is fully online.
mi3-ss33.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 10:53 AM EST: Our System Operations team has corrected this issue and all services are back online at this time.
nlss4.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 11:21 AM EDT: Our System Operations team is still working on restoring MySQL services. We will continue to provide updates as quickly as possible.
Update 12:53 PM EDT: Our System Operations team is still working on restoring MySQL services. We will continue to provide updates as quickly as possible.
Update 1:53 PM EDT: MySQL services are still restoring on this server. We will continue to provide updates as quickly as possible.
Update 2:54 PM EDT: MySQL services are still restoring. We will continue to provide updates as quickly as possible.
UPDATE 4:45 PM EDT: Issues on NLSS4 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
VPS node nlssdman1.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
<!--?xml version="1.0" encoding="UTF-8"?--> Update 10:50 AM EST: Our System Operations team has corrected this issue and all VPS servers are online at this time. If you continue to experience issues please open a support ticket directly through our customer portal.
nlssr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 8:50 AM EST: Our System Operations team has resolved this issue and MySQL services are operating as expected at this time.
Our Amsterdam Data Center is currently experiencing service interruptions. Our Engineers are investigating the root cause of these interruptions. We will provide updates as more details are made available.
UPDATE 4:20 AM Eastern: Only one part of the facility is affected by this new service interruption. Our team is working on this and we should have some more information available soon.
UPDATE 5:10 AM Eastern: Our system administration team has managed to find the root cause of the issue and they are working on restoring the service. Some of the affected servers are back online now and we are working on restoring the whole service.
UPDATE 6:00 AM Eastern: The power issue is still being worked on by our system administration team. We should have more information available soon.
UPDATE 6:40 AM Eastern: Majority of the service has been restored. Our team is still working on remaining servers that are still unreachable and they should be back up soon.
Update 8:50 AM Eastern: Our Engineers have restored most services at this time. Any remaining services that are affected will have separate service bulletins posted. Please review https://a2status.com for any remaining services that may be affected.
A2SS24 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 23:15 EDT: Issues on A2SS24 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
UPDATE 23:30 EDT: A2SS24 is continuing to have issues. Our teams are working to restore service as quickly as possible.
March 19th:
UPDATE 12:45 AM EST: Our system administrators are still working on restoring the service on this server.
UPDATE 2:30 AM EST: The issue has been fully fixed and the server is back online.
SSDMAN31 is currently experiencing a service interruption. Servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 10:25PM EDT: Issues on SSDMAN31 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
VPS node nlssdman1.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 4:30 PM EDT: Issues on nlssdman1 have been resolved and the server has been stable for several hours. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
nlss3.a2hosting.com is currently experiencing a service interruption related to the Netherlands datacenter network outage. Users hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 1:35 PM EST: Our System Operations team is working on restoring MySQL services. We will continue to provide updates as quickly as possible.
Update 3:45 PM EST: Our System Operations team is working on restoring MySQL services as quickly as possible. We will continue to provide updates as they are made available.
Update 6:30 PM EST: Our System Operations team is working on restoring MySQL services as quickly as possible. We will continue to provide updates as they are made available.
Update 10:50 PM EST: Our System Operations team continues to work on restoring the MySQL service. We will continue to provide additional details as they become available.
March 19th
Update 02:00 AM EST: The maintenance has been completed and the MySQL service is back online.
VPS node nlssdman4.a2hosting.com is currently experiencing a service interruption related to the Netherlands datacenter network outage. VPS servers hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 1:30 PM EST: The server is currently undergoing a file system check (FSCK). We will continue to provide updates as quickly as possible.
Update 1:35 PM EST: The file system check has completed and all services are back online at this time.
VPS node nlssdsemi2.a2hosting.com is currently experiencing a service interruption related to the Netherlands datacenter network outage. VPS servers hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 1:30 PM EDT: The server is currently undergoing a file system check (FSCK). We will continue to provide updates as quickly as possible.
Update 2:08 PM EDT: The file system check has completed and all services are back online at this time. Please open a ticket through our customer portal if you continue to experience any issues.
Update 2:45 PM EDT: Our System Operations team is investigating issues with some VPS servers. We will continue to provide updates as quickly as possible.
Update 8:40 AM EDT: Our System Operations team continues to work on restoring service to any VPS servers still experiencing issues as quickly as possible. We will continue to provide updates as they become available.
Update 10:51 AM EDT: Our System Operations team continues to work on restoring service to the remaining VPS servers that may still be experiencing issues. We will continue to provide updates as they become available.
Update 12:53 PM EDT: Our System Operations team are still restoring service to the remaining VPS servers that may still be experiencing issues. We will continue to provide updates as they become available.
Update 1:53 PM EDT: Our System Operations team are still restoring service to the remaining 3 VPS servers that are still experiencing issues. We will continue to provide updates as they become available.
Update 2:55 PM EDT: Our System Operations team are still restoring service to the remaining servers that are still experiencing issues. We will continue to provide updates as they become available.
UPDATE 5:25 PM EDT: Issues on NLSSDSEMI2 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
VPS node nlssdsemi1.a2hosting.com is currently experiencing a service interruption related to the Netherlands datacenter network outage. VPS servers hosted on this server will experience service degradation as a result. Our System Operations team are investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 1:33 PM EST: The server is currently undergoing a file system check (FSCK). We will continue to provide updates as quickly as possible.
Update 2:48 PM EST: The file system check (FSCK) is still running at this time. We will continue to provide updates as quickly as possible.
Update 3:45 PM EST: The file system check (FSCK) is still running at this time. We will continue to provide updates as quickly as possible.
UPDATE 6:45 PM EDT: Issues on nlssdsemi1 have been resolved. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
Our Amsterdam Data Center is currently experiencing service interruptions. Our Engineers are investigating the root cause of these interruptions. We will provide updates as more details are made available.
UPDATE 3:40 AM EDT: Our engineers are still working on this issue. We will provide more information as soon as we'll have any available.
UPDATE 4:20 AM EDT: Our engineers are still working on this. Unfortunately, we do not have any new information available at the moment.
UPDATE 4:45 AM EDT: The issue is still being worked on by our engineers and the DC staff.
UPDATE 5:15 AM EDT: Unfortunately, we do not have any new updates about this issue. Our engineers are working on this with the DataCenter staff.
UPDATE 5:35 AM EDT: Our team is still working on this issue and we will provide more information as soon as we'll have any available.
UPDATE 6:05 AM EDT: The issue is still being worked on by our team. Unfortunately, we do not have any other new information at the moment.
UPDATE 6:25 AM EDT: Our team is working together with the datacenter engineers on the power related issues. Unfortunately, we do not have any ETA available yet.
UPDATE 7:00 AM EDT: Thank you for your continued patience with this issue. Our team is still working on this.
Update 8:45 AM EDT: Our System Operations team is still working on restoring service. We will continue to provide updates as quickly as possible.
Update 9:45 AM EDT: We are still working on restoring service as quickly as possible. We will continue to provide updates as they are made available.
Update 10:55 AM EDT: Our Engineers are restoring services at this time. We will continue to provide updates as they are made available.
Update 12:00 PM EDT: Our Engineers are working on restoring any remaining services that are still affected. We will continue to provide updates as they are made available.
Update 1:00 PM EDT: Our Engineers have restored most services at this time. Any remaining services that are affected will have separate service bulletins posted. Please review https://a2status.com for any remaining services that may be affected.
ssr6.supercp.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 9:43 AM EST: MySQL service is back up and running fine. Please reach out to our Live support should you continue to encounter any issues.
No incidents reported
ssr21.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 5:20 PM EST: Our System Operations team has corrected this issue and all services are back online at this time. We will continue to monitor the server's stability.
Update 5:35 PM EST: We have noticed stability issues with MySQL and our System Operations team is currently working on this. We will post updates as more information becomes available.
Update 8:15 PM EST: MySQL service has been up and running for a while, but our team is continuing to monitor it for stability issues. We will provide post updates in this thread as more information becomes available.
Update 9:30 PM EST: MySQL service is back up and running fine. Please reach out to our Live support should you continue to encounter any issues.
a2ss33.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 11:22 AM EST: Our System Operations team has corrected this and MySQL services are back online at this time.
ssr21.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 9:09 AM EST: Our System Operations team has corrected this issue and all services are back online at this time.
Update 3:40 PM EST: ssr21.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 4:00 PM EST: Update 9:09 AM EST: Our System Operations team has corrected this issue and all services are back online at this time. We will continue to monitor the server's stability.
nlls8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 8:58 AM EST: Our System Operations team has resolved this issue and MySQL services are back online at this time.
SSR19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
UPDATE 10:50 PM EDT: SSR19 is back online. If you experience any issues with the service, please do not hesitate to contact our Guru Crew for assistance.
VPS node nlssdman15.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
ssr13.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.
Update 2:35 PM EST: Our System Operations team has corrected this issue and all services are back online at this time.