The system is experiencing issues

Past Incidents

19th September 2018

[RESOLVED] MI3-WTS9 Restart Notification

mi3-wts9.a2hosting.com is currently being rebooted to correct an issue with the server. Users hosted on this server will experience service degradation as a result. Our System Operations team expects the downtime to be under 10 minutes. We will provide updates as more details are made available.

UPDATE  As of 10:04 EST This issue has now been resolved.  Please let us know if you are experiencing any difficulties.

18th September 2018

[Resolved] SGSS5 Service Interruption

SGSS5  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 15:52 EDT this issue has now been resolved.

17th September 2018

[RESOLVED] SSR21 :: Service Interruption

A2SSR21 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:15 EDT: Our Engineers are still working to resolve the issue with ssr21. We appreciate your patience.

UPDATE 20:50 EDT: We are still working to restore service to ssr21. All services are up, but PHP website will show a 500 error until this is resolved.

UPDATE 21:00 EDT: Engineers are rebooting the server to perform a file system check. The server will be down for the duration of the file system check.

UPDATE 21:30 EDT: SSR21 is back online but PHP errors are still being experienced. Thank you for your patience as we work to resolve this.

UPDATE 22:30 EDT: Efforts continue to restore PHP to SSR21. We will update as more news is available.

UPDATE 22:50 EDT: SSR21 is back online, with all sites loading correctly.

[RESOLVED]a2ss30 MySQL maintenance

a2ss30.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 08:00 Am EDT: The maintenance has been completed.

16th September 2018

[RESOLVED]mi3-sr11.supercp.com :: Service Interuption

mi3-sr11.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:15PM EASTERN :: All service is restored and sites are responding normally.

UPDATE 6:30PM EASTERN :: mi3-sr11 is once again experiencing issues with the web service and is currently being investigated again. We will provide updates as more details are made available.

UPDATE 7:35PM Eastern :: Service has returned to normal and is currently functioning. We will keep this notice open to while we monitor for any further issues.

[RESOLVED]wwwss39.a2hosting.com :: Service Interruption

a2ss39.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update - 5:50PM: Server is back up and running fine. Please feel free to reach out to our live support should you continue to encounter any issues.

15th September 2018

[RESOLVED]wwwss36.a2hosting.com :: Service Interruption

a2ss36.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:50PM Eastern: Service has been restored and all services are online and operational.

14th September 2018

wwwls29.a2hosting.com :: Service Interruption

wwwls29.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: 15 September 2018 12:10AM - Our System Operations team have identified the issue wwwls29.a2hosting.com and are working to bring the server back online

Update: 12:16 AM - The server is back online and working correctly

[RESOLVED]mi3-ss30.a2hosting.com :: Service Interruptio

mi3-ss30.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:52 AM EST : Our System Operations team has corrected this matter and MySQL services are back online.

[RESOLVED]NLSRC4 network issues

nlsrc4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

The issue has been resolved and we do not experience any more connection interruption.

13th September 2018

[RESOLVED]src9.supercp.com :: Service Interruption

src9.supercp.com is currently experiencing intermittent connectivity interruptions. Users hosted on this server will experience intermittent service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:30 PM EST: The server is undergoing a FSCK (file system check). We will provide updates as quickly as possible.

Update 1:13 PM EST : The FSCK has completed. All services are back online and operating as expected.

[RESOLVED]SQL server mi3-wdb1 Maintenance

SQL server mi3-wdb1 is currently experiencing a service interruption. Shared Windows customers using this server will experience issues connecting to databases.

Our System Operations team is working on this. We will provide updates as more details are made available.

Affected shared servers:

mi3-wss1

mi3-wss2

mi3-wts1

mi3-wts2

mi3-wsr1

mi3-wtr1

Update 5:30 AM EDT: The server is still being worked on and it's currently running chkdsk.

Update 7:45 AM EDT: The maintenance has been completed and the SQL server is back online.

12th September 2018

[RESOLVED] MI3-SS30 :: Service Interruption

MI3-SS30 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 20:50 MySQL is back online. Checks are still being made.

UPDATE: The server is back online and working correctly.

[RESOLVED]mi3-wsq1 :: Service Interruption

mi3-wsq1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience database service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Services Affected:

mi3-wss1.a2hosting.com

mi3-wss2.a2hosting.com

mi3-wts1.a2hosting.com

mi3-wts2.a2hosting.com

mi3-wsr1.supercp.com

mi3-wsr2.supercp.com

Update 12:23 PM EST : Our System Operations team has corrected this issue and database services have been restored. The server is online and operational at this time.