Past Incidents

sg1-sr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:00 AM EST :: Our Engineers have implemented a fix and services are now online. We will continue to monitor the server for stability.

Start Time: 15 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 15 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss50.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 01:45 AM EDT: The maintenance has started

UPDATE 02:10 AM EDT: The maintenance has finished and the server is back online

Start Time: 15 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 15 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss48.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 15 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 15 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss40.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 15 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 15 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss54.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 15 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 15 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss51.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 01:25 AM EDT: The maintenance has started

UPDATE 01:45 AM EDT: The maintenance has finished and the server is back online

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss56.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:00 AM EDT: The maintenance has started

UPDATE 02:15 AM EDT: The maintenance has finished and the server is back online

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss53.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss45.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss46.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 01:00 AM EDT: The maintenance has started

UPDATE 01:30 AM EDT: The maintenance has finished and the server is back online

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss38.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 14 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 14 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss37.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 13 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 13 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss42.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:10 AM EDT: The maintenance has started

UPDATE 02:35 AM EDT: The maintenance has finished and the server is back online

Start Time: 13 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 13 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss41.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE: This server had maintenance done on another day and there is no need for doing it again. Please accept our apologies for any inconvenience caused by posting this wrong notice.

Start Time: 13 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 13 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss30.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:00 AM EDT: The maintenance has started

UPDATE 02:10 AM EDT: The maintenance has finished and the server is back online

sg1-ss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

The issue has been resolved and the server is back online.

nl1-ss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 18:12 Eastern :: We are happy to announce all services are back online and operational.

nl1-ss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:00 Eastern :: We are happy to announce all services are back online and operational.

nl1-sr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:57 PM EST :: This issue has been corrected and we will continue to monitor the service for stability.

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM GMT+2

Estimated End Time: 12 Jun 2018 4:00 AM GMT+2

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlss7.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 03:07 AM GMT +2 :: Maintenance is complete and all services back online.

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM GMT+2

Estimated End Time: 12 Jun 2018 4:00 AM GMT+2

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlss8.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 03:38 GMT +2 :: Maintenance is complete and all services are online.

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM GMT+2

Estimated End Time: 12 Jun 2018 4:00 AM GMT+2

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlss5.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:24 AM GMT +2 :: Maintenance is complete and services are back online.

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 12 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss44.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:45 AM EDT: The maintenance has finished and the server is back online

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 12 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss31.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:15 AM EDT: The maintenance has started

UPDATE 02:40 AM EDT: The maintenance has finished and the server is back online

Start Time: 12 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 12 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss24.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:00 AM EDT: The maintenance has started

UPDATE 02:13 AM EDT: The maintenance has finished and the server is back online

ssr13.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 05:30 AM EDT: The server is back online

a2ss23.a2hosting.com is currently undergoing system maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is working on this and we expect the server to be back online shortly.

The maintenance is completed and the server is back online.

Start Time: 10 Jun 2018 between 7:00 PM and 11:00 PM EDT

Estimated End Time: 10 Jun 2018 11:00 PM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlss4.a2hosting.com. All services will be unavailable during this maintenance.

Update 21:10 Eastern :: The maintenance is complete and all services are online.

Start Time: 10 Jun 2018 between 7:00 PM and 11:00 PM EDT

Estimated End Time: 10 Jun 2018 11:00 PM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlls6.a2hosting.com. All services will be unavailable during this maintenance.

Update 20:16 Eastern :: Maintenance is complete and all services are online

Start Time: 10 Jun 2018 between 7:00 PM and 11:00 PM EDT

Estimated End Time: 10 Jun 2018 11:00 PM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server nlls5.a2hosting.com. All services will be unavailable during this maintenance.

Update 19:39 Eastern :: Maintenance is complete and services are back online.

nlsrc4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 08:00 EST  Our engineers have now resolved this issue and please let us know if you are experiencing any further problems.

As of 09:10 EST We noticed this server started to have another service interruption.  Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 10:02 EST  Our engineers Are still looking in to this issue and it is intermittent, we will get back to you as soon as we know more.

As of 10:45 EST Our Engineers have now mitigated a traffic spike on this server and currently some customers may experience some timeouts, we are still keeping a close eye on this server and will update as soon as we have more for you.

As of 17:40 EST We are continuing to monitor the server at this time and occasional timeout may still occur. We will post more updates as they become available.

As of 18:39 EST We are happy to announce we have seen no further issues and had no reports of ongoing issues and service is functioning normally. Should you have any individual issues please open a support ticket so we can look into any single complaints.

Start Time: 10 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 10 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss29.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 10 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 10 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss28.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 10 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 10 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss25.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 9 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 9 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss22.a2hosting.com. All services will be unavailable during this maintenance.

Start Time: 9 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 9 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss21.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE: This maintenance has been postponed. A new notice will be published when we schedule it again.

sgssr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:13 PM EDT: The server is back online. Please feel free to reach out to our live support team should you continue to encounter any issues.

nlrsrc4.supercp.com is currently experiencing a network stability issues. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE Jun 8th 07:00 AM EDT: The issue has been resolved and we do not expect any more service interruptions.

Network in our Netherlands facility is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:45 AM EDT: Our network engineers are still investigating this issue

UPDATE 07:10 AM EDT: The issue has been resolved.

ssr11.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:00 AM EDT: The server is still being worked on by our system engineers

UPDATE 05:45 AM EDT: The server is back online

Start Time: 8 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 8 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss32.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:30 AM EDT: This maintenance has started

UPDATE 03:00 AM EDT: The maintenance has finished and the server is back online.

Start Time: 8 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 8 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss26.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:10 AM EDT: We have started this maintenance.

UPDATE 02:25 AM EDT: The maintenance has completed and the server is back online.

Start Time: 8 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 8 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss2.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 01:40 AM EDT: We are starting this maintenance now.

UPDATE: 1:55 AM EDT: Maintenance has completed and the server is back online.

Start Time: 8 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 8 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss20.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE: This maintenance has been postponed. A new notice will be published when we schedule it again.

Start Time: 8 Jun 2018 between 1:00 AM and 3:30 AM EDT

Estimated End Time: 8 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss17.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 01:20 AM EDT: The maintenance has started. We will update this post once it's finished.

UPDATE 01:40 AM EDT: The maintenance has completed and the server is back online.

Start Time: 7 Jun 2018 between 2:00 AM and 3:30 AM EDT

Estimated End Time: 7 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss27.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:30 AM EDT: The maintenance has started- We will update the post once it's completed.

UPDATE 02:50 AM EDT: The maintenance has been completed and the server is back online.

Start Time: 7 Jun 2018 between 2:00 AM and 3:30 AM EDT

Estimated End Time: 7 Jun 2018 4:00 AM Eastern 

Services Affected: Server 

Description: Our Systems operations team will be performing file system maintenance on the server a2ss19.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:15 AM EDT: The maintenance is starting now. We will update this post as soon as it's completed.

UPDATE 04:05 AM EDT: The maintenance has been completed and the server is back online.

Start Time: 7 Jun 2018 between 2:00 AM and 3:30 AM EDT

Estimated End Time: 7 Jun 2018 4:00 AM Eastern 

Services Affected: Server

Description: Our Systems operations team will be performing file system maintenance on the server a2ss16.a2hosting.com. All services will be unavailable during this maintenance.

UPDATE 02:15 AM EDT: The maintenance is starting now. We will update this post as soon as it's completed.

UPDATE 02:30 AM EDT: The maintenance has been completed and the server is back online now.

a2ss18.a2hosting.com is currently undergoing urgent maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 01:25 AM EDT: Maintenance has finished and the server is back online.

a2ss15.a2hosting.com is currently undergoing urgent maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 AM EDT: The maintenance has been completed and the server is back online now.

a2ss12.a2hosting.com is currently undergoing urgent maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:35 AM EDT: The maintenance has finished and the server is back online.

A2LS2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 21:00 EDT: A2LS2 is still offline. Technicians are working diligently to restore service.

UPDATE: 21:00 EDT: A2LS2 is back online. If you experience any further trouble, please reach out to our Support Gurus for assistance.

MI3-WTS8 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 23:30 EDT: MySQL is back up and running.

mi3-mw1.a2hosting.com is currently experiencing a php error on some sites. This does not affect all users on the server. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

***UPDATE *** As of 3:55 PM EST Our engineers have resolved the small amount of sites experiencing issues, please do let us know if you are seeing anything unusual and we will investigate.

mi3-ss18.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:45 AM EDT: The server is back online