The system is experiencing issues

Past Incidents

15th May 2018

[RESOLVED]SGSSR1 :: Service Interruption

SGSSR1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 01:20 AM EDT: The server is still being worked on by our system administrators.

Update 01:40 AM EDT: The server is back online now.

[RESOLVED] wwwls3.a2hosting.com :: MySQL Interruption

wwwls3.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result. Our team is working on fixing this and we will post further updates as more information becomes available.

Update 15:30 EDT : MySQL services are now back online and operational. We will continue to monitor the server for stability.

Update 16:45 EDT : MySQL is experiencing further issues. Our engineering team is looking into the matter.

Update 17:05 EDT : MySQL is back online and working correctly.

nl1-lr1 :: Service Interruption

nl1-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:02 AM Eastern :: Services are now back up and operational. We will continue to monitor the server for stability.

mi3-ss19 :: Service Interruption

mi3-ss19.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:21AM Eastern :: Services are now back online and we will continue to monitor the server for stability.

[RESOLVED]mi3-ss6.a2hosting.com service inter

mi3-ss6.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:10 AM EDT: The server and all services are back online.

14th May 2018

[RESOLVED] SSR19 :: Service Interruption

SSR19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 23:05 EDT We are glad to report that SSR19 is back online.

[RESOLVED] sgsrc1.supercp.com :: Connectivity Issues

wwwsgsrc1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 14:05 EDT We are glad to report that SRSRC1 has been back online and working correctly.

www58.a2hosting.com :: Connectivity Issues

www58.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

Update 12:31PM Eastern :: Services are back online and we will continue to monitor the server for stability.

13th May 2018

a2ss49.a2hosting.com - service interruption to some customers.

At 12:27PM Eastern our team received an alert to a service interruption to some customer sites and emails. Engineers are on site and are investigating. Updates will follow.

UPDATE As of 12:35 our team have now found the issue but we must not start a file system check on this server to allow us to have it fully functioning again. We will update you soon but all services will be offline during this process, we do apologise for this and we hope to have this done as soon as possible for you.

UPDATE As of 12:55 our team have now resolved this issue and everything is back to normal, however if you see anything out of the ordinary please submit a ticket for us to look in to.

12th May 2018

No incidents reported

11th May 2018

[RESOVED]nl1-ss2.a2hosting.com emergency maintenance

nl1-ss2.a2hosting.com is currently undergoing emergency maintenance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:40 AM EDT: The maintenance has been completed and the server is back online.

10th May 2018

nlls1.a2hosting.com maintenance

Start Time: 11 May 2018 07:00 PM Eastern Estimated

End Time: 11 May 2018 9:00 PM Eastern

Services Affected: nlls1.a2hosting.com

Description: Our Systems operations team will be performing hardware maintenance on the server nlls1.a2hosting.com.

All services will be unavailable during the maintenance.

[RESOLVED]nlss3.a2hosting.com - service interruption

nlss3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 AM Eastern: The server is back online now

wwwls12.a2hosting.com - MySQL interruption

a2ls12.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result. Our team is working on fixing this and we will post further updates as more information becomes available.

UPDATE 23:35 EDT: MySQL is back online. Please reach out to our support team if you continue to encounter any issues.

[RESOLVED] NLLS4 :: Scheduled Maintenance

NLLS4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:30 EDT: NLLS4 is back online.

[RESOLVED] mi3-ss15 :: Service Interruption

MI3-SS15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:10 EDT: MI3-SS15 is back online.

[RESOLVED] nlls2 :: Service Interruption

NLLS2 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 18:45 EDT:  Engineers are still working to resolve MySQL issues on nlls2.

Update 18:55 EDT:  NLLS2 is going down for a reboot and file system check It will be offline for the duration.

Update 20:55 EDT:  The server came up shortly after its reboot. MySQL is still offline, and engineers are working to repair it.

Update 1:40 AM EDT: The MySQL service is still being restored at the moment. We expect the service to be back up shortly.

Update 3:20 AM EDT: Our system engineers are still working on this and reimporting databases.

Update 6:00 AM EDT: The server was brought down for a quick FSCK. It is back online now and MYSQL is up, but without Innodb support. Innodb databases are currently being imported.

Update 8:00 AM EDT: Our Engineers are still working on importing and restoring InnoDB databases.

Update 10:30 AM EDT: InnoDB databases have been restored. All services should now be back online and operational. If you have any further issues please contact our support team for further assistance.

Update 1:45 PM EDT: We are aware of some reports of missing data with InnoDB databases. Our Engineers are re-importing InnoDB databases.

Update 6:10 PM EDT: Our Engineers are still working on importing InnoDB databases. We will post an update once this process has completed. We appreciate your continued cooperation and understanding in this regard.

Update 5/11/18 11:40 PM  EDT: Our Engineers are still working on importing and restoring InnoDB databases. The process is about 80% complete.

Update 5/12/18 1:20 AM EDT: The InnoDB database restoration is completed at this time. All services should be available at this time. We will continue to monitor the server.

nl1-ss2.a2hosting.com :: Service Interruption

nl1-ss2.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

Update 1:41PM Eastern :: The server is back online and we will continue to monitor the server for stability.

Update 2:51PM Eastern :: The server is currently experiencing an interruption in service. Users will experience service degradation as a result.

Update 3:45PM Eastern :: Our Engineers have implemented a fix and services are back up and running. We will continue to monitor the server for stability.

9th May 2018

[RESOLVED] www66.a2hosting.com :: Service Interruption

www66.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

UPDATE 16:15 EDT The server is back online and running normally.

8th May 2018

[RESOLVED]nlls7.a2hosting.com unavailable

nlls7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:50 AM Eastern: The issue has been resolved and the server is back online now

7th May 2018

[RESOLVED]a2ls12.a2hosting.com HTTP service unstable

a2ls12.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:30 AM Eastern: The issue has been fixed and the HTTP service is now stable.

[RESOLVED]nlls2.a2hosting.com unavailable

nlls2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:50AM Eastern: Our system engineers are working on recovering the MySQL service.

UPDATE 3:40AM Eastern: This is still being worked on.

UPDATE 6:40AM Eastern: This issue is still being worked on and our system engineers are restoring the MySQL service.

UPDATE 8 May 2018 - 2:00AM: The server is experiencing file system errors. Our engineers are currently verifying the integrity of the file system.

UPDATE 8 May 2018 - 2:45AM: The server is currently online and all services are available. We will continue the monitor the server.