9th June 2019

[In Progress] MI3-WSS9 :: MySQL Interruption

MySQL on MI3-WSS9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:55 AM :: We have done an emergency reboot of this server and we are still looking in to this issue.  We will update you as we know more.

UPDATE 2:25 PM :: Our system administrators are still looking in to this issue and we will provide more updates as they become available.

UPDATE 11:38 PM Eastern: The MySQL service on mi3-wss9 is still experiencing ongoing issues. Users with MySQL databases will experience issues as a result. We will post additional updates as they become available

UPDATE 5:04 AM EDT: Our System Operations team is still working on restoring MySQL services. We will post additional updates as they become available.

June 14, 2019

UPDATE 11:48 AM EDT: Our Operations team is still working on restoring services. We will post updates as more information becomes available. We appreciate your continued patience and understanding in this matter.