The system is experiencing issues

Past Incidents

2nd October 2024

No incidents reported

1st October 2024

No incidents reported

30th September 2024

No incidents reported

29th September 2024

No incidents reported

28th September 2024

[COMPLETED] Scheduled Maintenance: NL Servers

Date: Saturday, September 28

Time: 8:00 PM – 9:00 PM ET

Services Affected:

nl1-ss105

nl1-ss22

nl1-tr1

nl1-tr102

nl1-vz7-vm100

nl1-vz7-vm105

Description: Our System Operations team will perform scheduled maintenance on the above servers. Users may experience brief service interruptions during this time. We will update this maintenance in this thread as it becomes available.

UPDATE 8:00 PM ET: Our System Operations team started this maintenance.

UPDATE 8:59 PM ET: The maintenance has been completed.

27th September 2024

No incidents reported

26th September 2024

No incidents reported

25th September 2024

Michigan DC : Network Interruption

We're currently experiencing degraded network performance in our Michigan data center, affecting some clients. Our Network Engineers are actively investigating the root cause of this interruption. Rest assured, we're working diligently to resolve the issue. We'll keep you updated with any new information as it becomes available. Thank you for your patience and cooperation.

UPDATE 02:28 PM ET: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.