Incidents Reported.

Incidents

23rd June 2022

No Active Incidents Reported

22nd June 2022

[COMPLETED] Netherlands Backup Power Scheduled Maintenance

Start Date: Tuesday, June 22, 2022

End Date: Tuesday, June 23, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3 pm EDT:: This maintenance is now in progress, we will provide updates when this is completed.

As of 3:49 PM EDT:: We have identified 4 servers affected by this maintenance ( nlls6, nlssdman8, nlssr3 and nlsrc3 )  We will provide updates once these servers are back online.

As of 4:57 PM EDT: The identified servers (nlls6, nlssdman8, nlssr3 and nlsrc3) affected by the maintenance are back online

As of 12:00 AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] mi3-ts12 :: Service Interruption

mi3-ts12.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:45 PM EDT: Our Engineers team was able to identify the issue affecting the server and correct it. Please let us know if you're still experiencing any issues.

[RESOLVED] ssdman76 :: Service Interruption

ssdman76 is currently experiencing a service interruption. VPS hosted on this hardware will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55AM EDT: Issues on ssdman75 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] mi3-ss31 :: Scheduled Maintenance

Start Date: June 22 (Wednesday) 

Time: 01:00 AM EDT

Services Affected:

mi3-ss31.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss31.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00 AM EDT: The maintenance for mi3-ss31 has begun. We will provide additional updates as they become available.

UPDATE 1:14 AM EDT: The maintenance for mi3-ss31 has been completed at this time. Please reach out to our support team should you encounter any issues.

21st June 2022

[COMPLETED] Netherlands Backup Power Scheduled Maintenance

Start Date: Tuesday, June 21, 2022

End Date: Tuesday, June 22, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 15:00 EDT:: This Maintenance is now in progress.  We will update you as we know more.

UPDATE 1:50 AM EDT, Jun-22: This maintenance has been completed at this time. Please reach out to our support team should you encounter any issues.

[RESOLVED] mi3-lr4 :: Service Interruption

mi3-lr4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:00 AM EDT: Our Engineers team was able to identify the issue affecting the server and correct it. Please let us know if you're still experiencing any issues.

[RESOLVED] CloudFlare Outage

We are currently experiencing a service interruption on multiple hosts and may not be able to reply immediately. There is a major issue with Cloudflare's service.  Cloudflare is investigating wide-spread issues with their services and/or network. Please refer to https://www.cloudflarestatus.com/ for more details and further updates. Thank you for understanding!

UPDATE 3:30 AM EDT: Cloudflare implemented the fix and they are monitoring the results. We will continue to monitor the situation too and reopen the notice if the issue occurs again.

 

20th June 2022

Phone Call Quality Issue

We are currently experiencing an outage with our phone system in terms of call quality and the ability to hear callers. We have the engineers investigating the issue and will post all updates as they happen. We apologize for the inconvenience this has caused.  This affects our non-USA numbers.  Please redial using our USA based number: +1 734-222-4678

As of 11:06 AM EDT :: Our team is still working with our vendor to get this issue resolved.  We will update you as we know more.

As of 12:35 PM EDT :: Our team has now resolved this issue with our vendor, please let us know if you still experience an issue.

19th June 2022

mi3-ts7 :: Service Interruption

mi3-ts7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:30 PM EDT: Our Engineers have resolved this matter and all services are back online at this time.

18th June 2022

No Active Incidents Reported

17th June 2022

No Active Incidents Reported