Incidents Reported.

Incidents

27th April 2022

No Active Incidents Reported

26th April 2022

[COMPLETED] Arizona Datacenter :: Network Maintenance

Start Date: Friday, April 29, 2022

End Date: Friday, April 29, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Maintenance has been started as per schedule. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 4:50AM EDT: The maintenance has been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] Arizona Datacenter :: Network Maintenance

Start Date: Thursday, April 28, 2022

End Date: Thursday, April 28, 2022

Time: 3:00 AM - 4:00 AM EDT (1:00 AM - 2:00 AM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 3:00AM EDT: Maintenance has been started as per schedule. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 4:00AM EDT: The maintenance has been completed. Please reach out to our support team should you encounter any issues.

[RESOLVED] SSDMAN55 :: Service Interruption

ssdman55 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:43 AM EDT : Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED] a2ls24 :: Service Interruption

a2ls24.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:43 AM EDT : Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED] a2ss45 :: Service Interruption

a2ss45.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:43 AM EDT : Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED]ssdman65 :: Scheduled Maintenance

Start Date: Wednesday, April 27, 2022

End Date: Wednesday, April 27, 2022

Time: 2:00 AM - 5:00 AM EDT

Services Affected:

ssdman65.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman65. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 2:15AM EDT: Maintenance has been completed at this time. Services are once again available.

25th April 2022

[RESOLVED]az1-ts5 :: Service Interruption

az1-ts5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:27 PM EDT: Our System Operations team resolved this matter and all services are back online.

24th April 2022

No Active Incidents Reported

23rd April 2022

No Active Incidents Reported

22nd April 2022

[COMPLETED] mi3-sr9.supercp.com :: Scheduled Maintenance

Start Date: Friday, April 22, 2022

End Date: Friday, April 22, 2022

Time: 2:00 AM - 5:00 AM EDT

Services Affected:

mi3-sr9.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr9.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:50AM EDT: Our Network Engineering team will begin the maintenance shortly. 

UPDATE 2:00AM EDT: Maintenance has been started as per schedule. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this matter.

UPDATE 2:20AM EDT: The maintenance for mi3-sr9 has been completed. Please reach out to our support team should you encounter any issues.

21st April 2022

[RESOLVED]Phone System Interruption

Our phone system is currently experiencing a service interruption. Please use our Live Chat or open a support ticket for further assistance. We will provide updates as more details are made available.

UPDATE 12:30 PM EDT: Our System Operations team resolved this matter and our phone system is fully available at this time.

[RESOLVED]mi3-sr7 :: Service Interruption

mi3-sr7.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:33 AM EDT: Our System Operations team resolved this matter and all services are online at this time.

a2s87 :: Scheduled Maintenance

Start Date: Thursday, April 21, 2022

End Date: Thursday, April 21, 2022

Time: 12:00 AM - 2:00 AM EDT

Services Affected:

a2s87.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2s87. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:53 PM EDT: At this time the maintenance is being scheduled to another date.

mi3-sr27 :: Scheduled Maintenance

Start Date: Thursday, April 21, 2022

End Date: Thursday, April 21, 2022

Time: 2:00 AM - 4:00 AM EDT

Services Affected:

mi3-sr27.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr27. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:53 PM EDT: At this time the maintenance is being scheduled to another date.

20th April 2022

[RESOLVED] ssdman45 :: Service Interruption

ssdman45 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:20 AM EDT (Thursday, April 21, 2022): Our System Operations team resolved this matter and all services are back online at this time.

a2ls5 :: Scheduled Maintenance

Start Date: Thursday, April 20, 2022

End Date: Thursday, April 21, 2022

Time: 10:00 PM - 12:00 AM EDT

Services Affected:

a2ls5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ls5. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:01PM: The maintenance for a2ls5 has started. We will provide updates directly within this thread.

UPDATE: 11:07PM EDT: The maintenance for a2ls5 has been completed. Please reach out to our support team should you encounter any issues.

a2ss34 :: Scheduled Maintenance

Start Date: Wednesday, April 21, 2022

End Date: Thursday, April 21, 2022

Time: 10:00 PM - 12:00 AM EDT

Services Affected:

a2ss34.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ss34. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:01PM: The maintenance for a2ss34 has started. We will provide updates directly within this thread.

UPDATE: 11:07PM EDT: The maintenance for a2ss34 has been completed. Please reach out to our support team should you encounter any issues.

ssdman44 :: Scheduled Maintenance

Start Date: Thursday, April 20, 2022

End Date: Thursday, April 21, 2022

Time: 10:00 PM - 12:00 AM EDT

Services Affected:

ssdman44.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman44. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:01PM: The maintenance for ssdman44 has started. We will provide updates directly within this thread.

UPDATE: 11:07PM EDT: The maintenance for ssdman44 has been completed. Please reach out to our support team should you encounter any issues.