Incidents Reported.

Incidents

3rd April 2022

[RESOLVED] MI3-SS55 :: Service Interruption

mi3-ss55.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:04 PM EST: Our System Operations team resolved this matter and all services are back online at this time.

2nd April 2022

No Active Incidents Reported

1st April 2022

[RESOLVED]Michigan Datacenter :: Scheduled Maintenance

Start Date: Monday, April 5, 2022

End Date: Monday, April 5, 2022

Time: 12:00 AM EDT - 2:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread

UPDATE 12:00AM EDT: Our Network Engineering Team has started this maintenance. We will post an update when more information is available in this regard.

UPDATE 12:55AM EDT: Our Network Engineering Team has completed the maintenance.

31st March 2022

[RESOLVED]Multiple Servers :: Outbound Email Interruption

We are aware of multiple reports of intermittent issues with outbound email affecting shared & reseller platforms in our Michigan datacenter. Our System Engineers are further investigating this matter. We will continue to provide updates as they're made available.

UPDATE 9:55 AM EST: Our System Engineering team resolved this matter. Please contact our Guru team directly if you continue to experience outstanding outbound email issues.

mi3-vz7-tvm10 :: Scheduled Maintenance

Start Date: Thursday, March 31, 2022

End Date: Thursday, March 31, 2022

Time: 2:00 AM - 5:00 AM EDT

Services Affected:

mi3-vz7-tvm10.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-vz7-tvm10. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:00AM EDT: Maintenance has been started. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in this regard.

UPDATE 2:15AM EDT: The maintenance was completed as per schedule.

mi3-vz7-tvm12 :: Scheduled Maintenance

Start Date: Thursday, March 31, 2022

End Date: Thursday, March 31, 2022

Time: 2:00 AM - 5:00 AM EDT

Services Affected:

mi3-vz7-tvm12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-vz7-tvm12. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:00AM EDT: Maintenance has been started. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in this regard.

UPDATE 2:15AM EDT: The maintenance was completed as per schedule.

30th March 2022

No Active Incidents Reported

29th March 2022

No Active Incidents Reported

28th March 2022

[RESOLVED]nl1-ss17 :: MySQL Interruption

nl1-ss17 is currently experiencing a MySQL interruption. Users hosted on this server will experience database access issues as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:15PM EDT: Our System Operations team is still working on this. We will post updates as more information becomes available in this regard. We sincerely appreciate your patience and understanding in this regard.

UPDATE 8:30PM EDT: Our Engineers are still working on a fix. We will provide more information as our team makes progress.

UPDATE 9:30PM EDT: Our Engineers continue to work on the MySQL service. We will post updates as more information is available. We sincerely appreciate your continued patience and understanding in this regard.

UPDATE 10:25PM EDT: Service is back however our team is working on database restoration.

UPDATE 12:15AM EDT: Our System Operations Engineers are still working on the database restore. We will post updates as we make progress.

UPDATE 2:05AM EDT: Our System Operations team is still working to complete the database restorations. Further updates will be provided as they become available.

UPDATE 3:15AM EDT: Our System Operations team has completed the database restoration. We will continue to monitor the service for any further issues.

[RESOLVED]az1-vz7-tvu3 :: Service Interruption

az1-vz7-tvu3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:30 PM EST: Our System Operations team resolved this matter and all services are back online at this time.

[RESOLVED]az1-ts102 :: Service Interruption

az1-ts102.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:30 PM EST: Our System Operations team resolved this matter and all services are back online at this time.

Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday March 30, 2022

End Date: Wednesday March 30, 2022

Time: 12:00 AM - 04:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE 12:00AM EDT: Maintenance has been started. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in this regard.

UPDATE 1:00AM EDT: The maintenance was completed as per schedule.