No Active Incidents Reported

Incidents

2nd November 2021

[COMPLETED] Network :: Scheduled Maintenance

Start Date: Monday, November 1, 2021

End Date: Tuesday, November 2, 2021

Start Time: 9:00 PM EDT

End Time: 1:00 AM EDT

Services Affected:

Arizona Data Center

Amsterdam Data Center

Description: Our Network Engineering team will be performing network maintenance in our Arizona and Amsterdam Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 9:30PM EDT: The maintenance is currently in progress. Additional updates will be provided as they become available.

UPDATE 12:35AM EDT (November 2, 2021): Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 02:35PM (November 2, 2021): The maintenance has been completed. Please reach out to our support team should you experience any further issues.

1st November 2021

mi3-sr11 :: Scheduled Maintenance

Start Date: Monday, November 1, 2021

End Date: Tuesday, November 2, 2021

Time: 11:00 PM - 2:00 AM EDT

Services Affected:

mi3-sr11.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:02PM: The maintenance has started. Additional updates will be provided as they become available.

UPDATE 11:45PM: The maintenance has been completed. Please reach out to our support team should you experience any further issues.

31st October 2021

No Active Incidents Reported

30th October 2021

No Active Incidents Reported

29th October 2021

No Active Incidents Reported

28th October 2021

[CANCELLED] Network :: Scheduled Maintenance

Start Date: Monday, November 2, 2021

End Date: Monday, November 2, 2021

Start Time: 3:00 AM EDT

End Time: 7:00 AM EDT

Services Affected:

Arizona Data Center

Singapore Data Center

Description: Our Network Engineering team will be performing network maintenance in our Arizona and Singapore Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 03:30AM EDT (November 2, 2021): This maintenance will be rescheduled and we will inform you when we have the new time and date.

[RESOLVED] Client Area :: Service Interruption

Users may experience issues connecting to my.a2hosting.com. Our operations department is investigating this issue. We will update you accordingly.

UPDATE 1:15AM EDT: Client area issues have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Michigan Network Maintenance

Start Date: Thursday, October 28th, 2021

End Date: Thursday, October 28th, 2021

Start Time: 12:00 AM EST

Services Affected:

Michigan Data Center

Description: Our Network Engineering team will be performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 12:05AM EDT: Maintenance will begin shortly, further updates will be provided as the maintenance continues.

UPDATE 12:15AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 01:15AM EDT: Our System Operations team completed the maintenance and all services are back online at this time.

27th October 2021

No Active Incidents Reported