No Active Incidents Reported

Incidents

8th September 2018

No Active Incidents Reported

7th September 2018

[RESOLVED]nl1-wss1 :: Service Interruption

nl1-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:52 PM EST: The server is back online and operating as expected.

6th September 2018

[RESOLVED] SR3 :: Service Interruption

SR3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:20 EDT: SR3 is still offline. Engineers and Data Center techs are working to get SR3 back online as quickly as possible.

UPDATE 19:30 EDT: SR3 is back online.

[RESOLVED] sr4.supercp.com :: Service Interru

sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 17:45 EDT SR4 is back online and working properly.

[RESOLVED]nl1-ls2.a2hosting.com :: MySQL Interruption

nl1-ls2.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:25 PM EST: Our System Operations team has corrected this matter and MySQL service has been restored.

[RESOLVED]ssdsemi7 :: Service Interruption

ssdsemi7.a2hosting.com is currently experiencing a service interruption. VPS instances hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:19 PM EST: Our System Operations team has restored services and all VPS instances are now online.

5th September 2018

[RESOLVED]SRC4 :: Service Interruption

SRC4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 23:20 EDT: SRC4 is back online.

September 6th 2018

Update 12:55 AM EDT: The server is experiencing additional issues. Our system administration team is working on it.

Update 1:30 AM EDT: The server is back online.

Update 5:00 AM EDT: File system on the server dropped in Read-Only mode, causing further interruptions. Our team is investigating it now.

Update 6:45 AM EDT: We are running FSCK on the server and we expect it to be back online soon.

Update 8:00 AM EDT: The server is still being worked on. We will post updates as soon as we'll have any new information available.

Update 10:15 AM EDT: Our System Operations team is working on restoring service as quickly as possible. We will post updates as soon as we have any new information available.

Update 11:35 AM EDT: We are still working on restoring all services. We will post updates as soon as we have any new information available.

Update 1:00 PM EDT: Our System Operations team is currently testing the hardware to ensure all services are restored as reliably as possible

Update 2:10 PM EDT: Our System Operations team is running a FSCK on the server. We will provide updates as quickly as possible.

Update 3:05 PM EDT: The server is now online and we are performing a check on MySQL. We are working on restoring MySQL services as quickly as possible. Database driven websites will be experiencing issue. All other services should be online at this time.

Update 3:33 PM EDT: MySQL services have been restored and all services are now online at this time. If you continue to experience issues please contact our support department.

[RESOLVED] A2SS30 :: Service Interruption

A2SS30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 20:23 EDT: A2SS30 is online and working correctly.

[RESOLVED] A2LS23 :: Service Interruption

A2LS23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: 18:45 EDT: A2LS23 is online and working properly

[RESOLVED] mi3-wts1.a2hosting.com

mi3-wts1  is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:58 PM EDT  We are running a file system check on this server to ensure data continuity and we will update you as soon as this is completed.

Update 4:40 PM EDT  We are glad to say that mi3-wts1 is back online and running properly.

[RESOLVED]mi3-ss30.a2hosting.com FSCK

mi3-ss30.a2hosting.com is being stopped for a FSCK. Users hosted on this server will experience service degradation as a result. Our System Operations team is working on this. We will provide updates as more details are made available.

3:30 AM EDT UPDATE: FSCK has been completed and the server is back online.

4th September 2018

[RESOLVED] NLLS7 :: Service Interruption

NLLS7 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 11:55 PM NLLS7's MySQL is back online.

[RESOLVED] A2SS20 :: Service Interruption

A2SS20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:50 PM EDT: A2SS20 is back online and running normally.

[RESOLVED]nl1-lr1.supercp.com :: Service Interruption

nl1-lr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption and we will provide updates as more details are made available.

Update 2:55 PM EST : Our System Operations team has corrected this issue. The server is online and operating as expected.

[RESOLVED]wwwssr21.supercp.com :: Service Interruption

wwwssr21.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption and we will provide updates as more details are made available.

Update 8:45 AM EST : Our System Operations team has corrected this issue. The server is online and operating as expected.

3rd September 2018

[RESOLVED]az1-ls3.a2hosting.com :: Service Interruption

az1-ls3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:07PM EST : Our System Operations team has corrected this matter and the service is now online and operating as expected.

2nd September 2018

No Active Incidents Reported