Incidents Reported.

Incidents

4th August 2018

No Active Incidents Reported

3rd August 2018

[RESOLVED] A2SS37 :: Service Interruption

The server A2SS37 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:50 PM EDT: A2SS37 is still offline. Our Engineers are working to restore service.

UPDATE 7:45 PM EDT: We are working diligently to restore service to A2SS37.

UPDATe 7:55 PM EDT: We are glad to report that A2SS37 is back online and functioning correctly.

2nd August 2018

[RESOLVED]A2Hosting.com :: Service Interruption

A2Hosting.com is currently experiencing a service interruption. Our System Operations team is currently working on this issue. We will provide updates as more details are made available.

Update 1:00 PM EST : Our System Operations team has corrected this matter and our website is loading as expected.

[RESOLVED]a2ls15.a2hosting.com :: Service Interruption

a2ls15.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is currently working on this issue. We will provide updates as more details are made available.

Update 10:45 AM EST : The server is undergoing a file system check (FSCK). We will provide updates as quickly as possible.

Update 11:10 AM EST : The file system check has been completed. The server is now online and operational.

1st August 2018

[RESOLVED]nl1-ss3 :: Service Interruption

nl1-ss3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is currently working on this issue. We will provide updates as more details are made available.

Update 2:05 PM EST : Our System Operations team has corrected this issue and services are now operating as expected.

31st July 2018

[RESOLVED] SSDSEMI7 :: Service Interruption

SSDMAN7 is currently experiencing a service interruption. VPS instances hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE: 7:55 PM: We are glad to report that all issues are resolved.

[RESOLVED] WTS3 :: Service Interruption

The server MI3-WTS3 is currently experiencing a service interruption. The Plesk service is unavailable. Users hosted on this server will experience service degradation and will not be able to log in to Plesk as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:25 PM EST: The Plesk service remains offline. Our teams are working with our vendor to restore service.

UPDATE 7:55 PM EST: We are glad to report that all issues are resolved.

[RESOLVED]Windows Server Reboots

Affected Servers:

mi3-wtr1

mi3-wss2

mi3-wss3

mi3-wts1

mi3-wts2

mi3-wts3

sg1-wss1

sg1-wts1

Update 12:32 PM EST : Our System Operations team has performed all reboots. All servers are online and operational at this time.

[RESOLVED]mi3-wss1 :: Service Interruption

mi3-wss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:53 AM EST : Our System Operations team has corrected this issue. The server is online and operational at this time.

[RESOLVED]mi3-wsr1.supercp.com :: Service Interruption

mi3-wsr1.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 11:22 AM EST : Our System Operations team has corrected this issue. The server is online and operational at this time.

30th July 2018

[RESOLVED]a2s57.a2hosting.com :: Service Interruption

a2s57 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is currently working on this issue. We will provide updates as more details are made available.

UPDATE 1:45 PM EST: The server is now online and operational.

29th July 2018

[RESOLVED]mi3-wss9.a2hosting.com Plesk Login Issues

We are currently experiencing issues with Plesk on our Windows server mi3-wss9.a2hosting.com. This is also impacting customers situated on that server from accessing account information pages within the Client Area. Our technicians are currently working to correct this issue.

UPDATE 1:30PM EST - our team is continuing to work on the Plesk issue to bring that service back online. We will continue to post updates as they become available. Thank you for your patience as we work to resolve this. UPDATE 4:53PM EST - Our system operations teams continues to work on restoring the Plesk service. We will post additional updates as they become available. UPDATE 5:07PM EST - We are pleased to announce that the Plesk service has been restored and is now functioning properly.

Switch Interruption

A switch at the datcenter has an error preventing some servers from connecting to the internet. The following servers are affected:

www53.a2hosting.com www54.a2hosting.com www55.a2hosting.com www56.a2hosting.com www57.a2hosting.com www58.a2hosting.com www59.a2hosting.com www76.a2hosting.com www77.a2hosting.com www78.a2hosting.com www79.a2hosting.com www80.a2hosting.com wwwsr10.supercp.com wwwsr2.supercp.com wwwsr3.supercp.com wwwsr4.supercp.com wwwsr9.supercp.com

Our engineers are currently working to resolve the issue. We'll provide updates as they become available

Update 29 July 2018 1:45AM: The switch is back up and services are once again available. We'll continue to monitor the switch for any additional issues.