Past Incidents

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-vz7-tvm3

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-tr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-ts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: az1-vz7-vu2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected:  az1-sr10.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: az1-ss38.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Sunday, April 21st, 2024 

End Date: Sunday, April 21st, 2024 

Time: 01:00 AM EST

Service affected: az1-ss14

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a service interruption while the scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Start Date: Thursday, April 18th, 2024 EDT

End Date: Friday, April 19th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 9:00 PM EDT: The maintenance has started.

UPDATE 9:00 AM EDT: The maintenance was completed.

nl1-ts109 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:33 AM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.